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@radge1 wrote: I just took a look at my tickets...previously I could "drop down" and see the expiry date on all my tickets of the same type...now I can only see the expiry date of the one next to expire...this will make ticket management a bit more difficult. @radge1 On the backlog ... View more

@successlaw , Not sure exactly how we will end up doing it, but I have been thinking about a yellow attention dot (like the green one for promos/missions) above profile icon in the footer as well as the relevant ticket sub-menu. That way you'll be alerted to it without having to navigate to the ticket view. @Panamera thanks! @OliD thanks! Let's see how it goes when we fix the infinite rebuy issue. My impression is this is at least 95% of crashes on iPad/iPhone ... View more

https://schalke04.de/personal/fc-schalke-04-stellt-chef-trainer-david-wagner-frei/ Wagner is gone! 18 games without a win is what it took. I liked the guy, but something had to be done. Schalke made Bundesliga history by being the first to let 10 goals or more in before the 3rd matchday... I put a decent amount on him to be the next coach to get fired (odds 2.75), as there was insane value in this imo - not often you see such mistakes from the traders these days. Sorry for not sharing it here, but this one I wanted all by myself ... View more

@fish8one no worries, I understand what a badbeat (or several) can do we have always been able to block cash games, but it's a manual thing on our end. Can't block stakes but only cash game types (Banzai, NLH, PLO) ... View more

When we don't develop the games, the RNG is not on our end The games are provided by 3rd parties, and the certification will happen on their end ... View more

@OliD I sent you some bonus points for a bit of testing (of the app). Please check if the crashes are happening, if you're checking lobbies which do NOT have infinite rebuys. There's a known crash issue with the infinity symbol, so want to make sure this is it in your case as well. ... View more

@OliD, as mentioned earlier in the thread, there's a significant delay in pushing updates on iOS, due to the approval process. I'd advise you to use the browser client for now, if you're having that many issues on the iPad app. https://www.unibet.com/poker/poker-browser-new ... View more

@Merenitsu, #0lucky I guess ... View more

@5kev, you do realize it takes 3 players for a tournament to run? Also, it was rounded up for players with less than 25 games, as previously mentioned. ... View more

@Marco182, yes, technically that is correct, and I thought tablet would work tbh. I can complete the mission for you as well, just not at the work laptop right now ... View more

@EatMoreNaga, thanks for the detailed feedback Table UI had to be changed, as it's the same on web and app desktop. On web desktop we now have the hand widget in the left side. Also why the tournament name is there. Once we've solved all actual issues, we will discuss potential long-term changes to table UI ... View more

@Marco182, "Mobile device". You need to get your mobile out (not tablet device) ... View more

With the sometimes fairly crazy play in the lower UK tour sats, I guess it's quite likely he occasionally cashes this way as well? ... View more

@staneyyy the logic behind that being exactly what? That the guys doing all the hard work and actually playing games before counter got low, they should be punished? Or just that you'd personally like to get more value? ... View more

@Kilpikonna wrote: First off, congrats for releasing 3.0 in schedule. Indeed, as @Stubbe-Unibet promised, the 3.0 came out before Euro 2020 was played. This version is definitely an improvement. I have a few questions and comments (possible assessed before, do not have time to go through 33 page thread) 1) where is the sitout button for cashgames? 2) I would appereciated knowing the late reg ending time even before the tournament starts (know when to come home for games in advance) 3) the range of font sizes used is too wide imo. I know they are meant to imply hierarcy/importance but the difference is too much. 4) if you attempt to make the lobby narrower it does not scale properly (does not make Starts or Tournament columns narrower (which are too wide for what they contain) but instead makes everything in the lobby smaller and just adds some more rows). Anyways, quite happy with this new version. We always deliver on time The Euro plan (at least the 2020 one) wasn't really in place for that long, as it became clear quite early that it was unlikely the tournament would take place 1. Not easy to figure out (we know), but you need to hit the "X"  2. Agree, on the backlog already 3. Scaling will be improved in the future 4. Starts column can't be any smaller due to some translations being quite long (even with 2-3 shortenings used). ... View more

@Groggy, I couldn't do auto-reg with multi-buyin format, unfortunately ... View more

@staneyyy it's not only "just before" the jackpot was supposed to hit - not sure what "just before" actually means in this context. It's games played since the counter started for the JP in question. We might actually have the player with 99 tickets in this thread ... View more

@fish8one, I think you need to look up "lie" and "hypocrite" in the dictionary, as your comment doesn't make any sense The RG dev resources are completely separate from the poker ones (even different companies). The RG resources are put into initiatives that benefit all players, and therefore poker game type blocks aren't a high priority. What we can do is block cash games on request, but technically not possible with other game types yet. ... View more

@Jaazzzzz wrote: I'm using the ipad already for 5+ years now. This release 3.0 is very unstable on ipad. When playing tournements I get kick-out multiple times per hour. What exactly do you mean by "kick-out"? Unfortunately always some delay getting updates out on iOS, as they have to be approved by Apple, and I don't believe the latest one has been pushed yet. ... View more

Thanks for the feedback guys It is indeed the first time the issue happens, and it's related to the release of the new client, in the middle of the countdown. The current and next jackpots will be fine. The reason I decided to make it a flip is the fact that a big field freeroll is so different to HexaPro, and I don't want to force anyone to have to be available at this specific time and day. Now, it'll mostly depend on how much you played, and you can just register during the day and can do something else in the evening, if you don't feel like poker. I don't think there's a perfect solution for this, but this is pretty decent imo ... View more

@Easy1 strange, sounds like a local GPU issue, but drivers are fine. Not much I can do right now. You could try to install the beta driver version for the GPU. I will need to get a special build for you, but it will take some time, as there is a lot of stuff going on. And you're on V3.0.0 right? Shouldn't be technically possible to be on any other version, but just want to verify. ... View more

@Easy1 wrote: @Stubbe-Unibet  Thank you for the very quick reply. The web client is very good but I play other sites and just find it easier with the downloaded client.  So unfortunately what  various details do you need? My desktop is about 6-7 years old I believe. Is able to run 7-8 poker clients at the same time along with pokertracker. ( The unibet crashes happened with 2 other clients opened max) intel pentium CPU G2030t @ 2.60GHz, 2600 mhz 2 cores with 16GB of ram. When I deleted the client to reinstall all that remained was a text document that said 'Timeout of new browser info response for frame process id 5 and routing id 4' The drivers are up to date as far as I can tell. Thanks As a first step, go to https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html and check for and install any updates from Intel. What graphics card do you have? ... View more

@Messwithme, you're not doing anything wrong. It's seems to happen randomly Client restart often helps. This of obviously a high prio bug ... View more

@successlaw we'll be adding more backgrounds in the coming months. Can't say for sure which ones will be added first, but I think that one is a decent candidate ... View more

@Easy1 wrote: @Stubbe-Unibet  Hi Currently unable to play useing the new client. Windows 10 desktop. Have tried re installing and have turned off anti virus.  It normally crashes as soon as a hand is dealt or even when I open a table. Has also crashed with just the lobby opened. I tried it at offpeak time just to check if it made a difference and I was then able to at least view 4 tables. Can play through the web browswer with no issues but would rather not 3-4 table using that. From Ireland if that makes a difference. Have tried to play tonight and also on Tuesday and was attempting to play mtts.  Asked live support and was told to ask in this thread.  Thanks @Easy1 welcome to the community! Sorry to hear that. There're are no known issues with Windows (in terms of crashes), and my guess would be that you've either got some drivers which aren't updated, or you've got some older hardware which doesn't work well with the client. Before we go into more complex troubleshooting and I get various details from you, I want to make sure you know just how awesome the web client is You mention playing 3-4 tables, and for that purpose, I'd actually recommend the web client over the download one. I guess you might now know this, but you can actually tile tables in the web client. Few screenshots below ... View more

Not today, but it won't be the last time ... View more

this is a @Leo-Unibet thing ... View more

@SCOBY, thanks for the info. Did you do anything at all (like some page in lobby, open settings etc.) which you wouldn't regularly do during a hand? Just trying to understand if there's anything we can do to try and reproduce the issue on our end - only knowing that it happened, that doesn't help so much. Did you rotate the screen by any chance? ... View more

@SCOBY, any idea what might have caused this? Did you have a small disconnect? Did you close the app to do something else between hands? ... View more