Sigh. I've thought it is over, but as I see, a lot to do! @fornicator99 and @PRO8L3M , you are ABSOLUTELY right! There is no addition, you said it perfectly! BUT When I accuse someone that he is lying, first I check minimum twice, that I am right, OK? Andy said that @klaudiuss1 received and used the ticket, so he stated that the guy is lying to get an other ticket. But he DIDN'T! I don't know how the OP looked like, because it is edited by Andy, but for me looks correct now . Yes, he multitagged Andy, and yes it might pissed off Andy, but the reaction was not OK as I think. And yes, the costumer have to behave with the other side correctly to get a correct service. Over.
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