@PokerAndBettingthat's actually a pretty reasonable explanation. I tend to change my tickets quite often and I'm glad they listened to us and added the shuffle feature, because at least it gives you a sense that you have a little more control. @testuser1as for the suspected multiple accounts, @JeppeL was supposed to check some of them out in this thread. Didn't hear anything more about it after that though, so I don't know what he came up with. I guess it could just be several different players using similar aliases...