Calin

It is the right thing to do mate. What baffles me is this rule that you posted. I do understand that in some sports can be relevant but I don't think it should ever be applied to football. And not when it takes not more than half an hour to get the correct stats. Also, how the governing bodies are accepting these rules is a mistery to me

Solved in the end. They did the right thing and resettled

No mate. The shots on target for the spurs we're settled wrongly as well. The number written there was 3 even though there were 4 goals scored by Tottenham. And that bet was reversed today.

This notone is updated live on UEFA com.but I cannot imagine doing the settlement using this one as this one is available only 15-20 minutes after the match is finished. The highlights are updated live though. And the fouls were updated live. This one is more for player props I would say. As the official numbers fouls offisdes are updated and flashcore are for sure connected in a way to UEFA as they always have the same numbers there. The only ones having this report updated live are whoscored.com

Also, how can we know for sure UEFA sent the worng stats? It is a bit weird as I was actually watching the game and checking the status on uefa.com and flashcore and the statistics were updating fine. I wonder if you settled the match as 0-3 as the last goal was scored in the 86th minute? I am sorry Ray but I don't think hiding behind some rules is good enough in this situation...anyway you can probably do this in Europe as it seems bookies get away with everything here...from stake factoring to paying our at their discretion. can't wait to see Unibet doing this in the US.....

Also, I cannot imagine your liabilities being very high on this type of market as the limits are quite low...also I cannot imagine bettors appreciating more having a speedy settlement rathe than a correct one...but that is just my 2 cents

So basically you are saying the bet will be lost even though the official stats are saying otherwise? I think the best course of action will be to pay here both sides. This is what I will do anyways. I had a bet on shots on target that came as a loss and that one was reversed. Here I am arguing for a mate of mine but if you decide not to pay out a winning bet there is no way this is a fair decision even if you do have it in your rules

You are correct mate. The thing is that sometimes it is frustrating to chat with customer service. They don't seem to understand at all and all they can do is use some scripts..no empathy , no understanding just the same words over and over again. At least there is this community here because another Romanian bookie is refusing to pay me a winning bet placed 2 months ago.

This is getting ridiculous now. Shocking that no moderators are fixing this obvious mistake on their side. Will just have to complain to the regulators I guess but absolutely shocking from Unibet

I agree. It is getting annoying now that they are not fixing this one. After so many hours and all the complaints. I was on chat with them and they said they they are looking into it as they had many complaints but no resolution... disappointing

they changed my shots on target bet and it is a winning one now. can you get in touch again witht the bet ID? they will change it for sure now

Yeah. I am from Romania. However, I got to cs early in the morning and they only said they will look into it. But it is still not resettled.

It will get sorted mate. No way they can leave it like this. It is just an error on their side

@RayL

The shots on target one is even more ridiculous. They settled as 3 and the score was 0-4