cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Rank 10
Rank 10

Hi

unibet reduces flights.I find bugs every now and then I report it to support,I'm wasting my time so that the website is ok and zero recognition for my work ehhhh.

0 Likes
Reply
3 REPLIES 3
Highlighted
Moderator
Moderator

Hey @rocky31,

I'm not quite sure what you mean. If you have an issue with the site, I'll need a bit more information in order to be able to investigate it. 

You mean you report bugs and we don't reward for it?

0 Likes
Reply
Highlighted
Rank 20
Rank 20

Report it here @rocky31  :

https://www.unibetcommunity.com/t5/Bug-Reports/idb-p/Bug_reports 

 

I've reported so many  bugs during the years... Although I've got recognition since @Stubbe-Unibet  took care of these issues Smile

The best reward for me is when we get rid of some resilient bug which have cost me money and nerves.

 

Edit:

@ReCorpH   I think he reported it to live chat or general support. They aren't specialist in this particular sphere and also overloaded with different issues, so probably they gave no satisfactory answers.

0 Likes
Reply
Highlighted
Moderator
Moderator

That's what I initially thought as well, but rest assured, all reported bugs are always raised internally even if they are really not bugs. 

Customer Support can not be experts in every area, hence why they will have to raise it internally to right people who then will fix it or explain it. And by explaining it I mean they explain to Customer Support why something has appeared as a bug but is really not. Smile

However, the answers should be satisfactory and if you have any chats you think could've been handled better, let me know and I'll take a look. 

0 Likes
Reply