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psrquack Rank 26
Rank 26

Hi guys,

this thread was inspired by Stubbe-Unibet who told me he can't help me in odds request but unfortunateley he missed writing who can.

I think it would be awesome knowing which mod/admin/head of.../employee could you help in your requests. That would ease the tagging and could deliver the information faster.

For example:

Ray:

  1. Crediting winnings
  2. delivering odds  requests
  3. General malfunction help

Stubbe:

  1. rumour about poker products
  2. poker bug reports
  3.  setting up community freerolls

Jeppe:

  1. General help in every community query

Leo:

  1. MTT planning
  2. Silly League malfunctions/ fixing wrongly settled MTT

Patric: something about poker?

etc.

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6 REPLIES 6
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Unibet Poker Expert Patric-Unibet
Unibet Poker Expert

@Leo-Unibet for all poker tournament related questions

@Stubbe-Unibet for all technical poker related questions

@Patric-Unibet  all general poker questions

@Ray-Unibet and @Jeppe-Unibet are in charge of the Community overall

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Unibet Poker Expert Stubbe-Unibet
Unibet Poker Expert

What Patric said.
In general, if someone got a product expert role/rank, they can only help with that product. There're some exceptions, but better to assume the above is the case and go with Ray and Jeppe for any general queries.

In terms of poker, I'll just copy this one I wrote before. Note that it's mostly Patric, Leo and I who're active on here.

The Big Boss: @Kris-Unibet (Swedish). He's overall responsible for the poker product. Few cases where you'll need to tag him I'd say.

The Handsome Handyman: @Patric-Unibet (German). Patric does a bit of everything, and I'd be surprised if he can't help you out. He's the product expert and whenever CS don't know the answer, he's the one who helps them out.

The Schedule Sultan: @Leo-Unibet (Swedish). If it's tournament related, Leo is your man.

The Toiling Technical: @Stubbe-Unibet (Danish). I'm responsible for the technical side of the product, so in most cases I'm probably your guy.

Promo Person: @Michael-Unibet (Danish). Michael is responsible for anything promo/marketing related.

 

For Bingo there's @Krists-Unibet. Casino and sports I don't believe we've got any active employees on here at the moment.

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XY Rank 20
Rank 20
@Stubbe-Unibet wrote:



Promo Person: @Michael-Unibet (Danish). Michael is responsible for anything promo/marketing related.


This guy...hmmm. Disappointed

aad6e3359a2115e83d0abefebf5a4c01

 

For Bingo there's @Krists-Unibet. Casino and sports I don't believe we've got any active employees on here at the moment.


Considering that most revenue is coming from those two sectors,it is ridiculous not to have guys there. Wonder

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Unibet Poker Expert Stubbe-Unibet
Unibet Poker Expert
@XY, not the most constructive post Smile what about the poker promotions don't you like?

In terms of casino and sports not being present, I of course agree it's a shame, but we can't force anyone to be on here, if they don't see the value, and to be fair, most casino posts are pretty useless from a product perspective Smile
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Livertool Rank 25
Rank 25

@WuDu  & @Livertool  aka truth department for general query of life/state of world.

To bet or not to bet, that is the question.
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XY Rank 20
Rank 20

@Stubbe-Unibet wrote:
@XY, not the most constructive post Smile what about the poker promotions don't you like?


I tried to be "constructive" few times,but without quality response from the other side.Dissatisfied

Latest case...https://www.unibetcommunity.com/t5/General-Poker/Missing-page-s/m-p/275211#M42675

Jackpot promo ended before page was up,if it went up though. 

 

This case is also very interesting...and till now is unexplained.

https://www.unibetcommunity.com/t5/Casino-Live-Casino/Casino-Challenge-Cruise-promotion/td-p/252910

There is a lot of reports,in past few months,but from the other members.

 

Poker promos are fine,but predictable,if I can say like that.

 

One sport person is definitely needed in this community.We often have a problem,of misunderstanding,in live chat also,on this matter.

I am not casino player so cant say much here,and agree with you that there is no themes that would provoke disscusions,or some other activities,considering that casino games are pure gamble.

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