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Community Manager
Community Manager

Sometimes you might need to either send us an email or get in touch with a live chat / livechat customer support agent, it's possible to do so within the Help Center, just follow the steps in the video or as described below:

 

  1. Go to the Help Center of your local Unibet site by clikcing Get Help.
    hc1.PNG
  2. Either use the Search bar or select the category that fits what you'd like to ask about.
    hc2.PNG
  3. Select your sub category.
    hc3.PNG
  4. After selecting one of the sub categories you will be presented with a group of questions, select and click the one that fits your query the most.
    hc4.PNG
  5. Within each question you'll find information, which hopefully should be what you're looking for, but if you need more help then click the Contact Us button.
    hc5.PNG

  6. Select Live Chat or Email, whichever you prefer.
    hc6.PNG

 

Feel free to let us know if you have any questions about getting in touch with a Live Chat agent by replying to the thread here Smile

/Unibet

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41 REPLIES 41
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Rank 4
Rank 4

why have you made so complicatedto get to contact you

RIGHT NOW NOTHING SEEMS TO WORK ON POKER SITE ON IPAD -AND ON WEB I HAVE BEEN LOGGED OUT OF SEVERAL GAMES FOR NO REASON, AND YOU JUST IGNORE THE PROBLEMS YU ARE SO AWARE OF ... I WILL PLAY OTHER SITES WITH MORE SERIOUS APPROCH.

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Moderator
Moderator

Hey @FatOldFart,

Feel free to send me a PM with the details of the disconnections and I'm happy to take a look. Was it from poker or from other games?

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Rank 3
Rank 3
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Rank 3
Rank 3

i want to chat for asking questions

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Rank 3
Rank 3
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Rank 2
Rank 2

why i lost money and you leave me just bonus money

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Rank 2
Rank 2

you are idiot why you stolen money from a people please people dont play this casino 

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Rank 27
Rank 27

@jd2 wrote:

why i lost money and you leave me just bonus money


I rarely play at casino, but curios what happened.

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Moderator
Moderator
Welcome to the Community Smile. We would love to help is possible @jd2, what happened exactly?
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