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03/07 23.09 Louisiana Downs - Off early


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Hi there, I had a bet on this race timed at 23.06 went straight to the `live' stream and the race was finishing. The race was had already well started as i put my bet on. You could still actually place a bet after the race had finished!! In my opinion my bet should of been voided and the money refunded. Please can someone look into this for me or who do I contact to get this issue sorted?

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Hi @Hatchincorporat, sorry for missing this until now, welcome to the Community :)

Can you please leave the coupon ID of your bet that was affected by this below? We can have a closer look at this with our traders based on that. Thanks for reporting and sorry for the delay.

 

/Ray

Former Community Moderator
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