Rscaand Posted November 17, 2019 Share Posted November 17, 2019 Hello I have a sportbet of 10euro but I cannot subscribe into the 500e betting freeroll. The case not available. Why? Thanks Link to comment Share on other sites More sharing options...
RayL Posted November 17, 2019 Share Posted November 17, 2019 Hi @Rscaand, that's odd, was the poker tournament telling you that you can't register even though you had the ticket on your account? Is there any chance we could have a screenshot from that error so we can further investigate? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Rscaand Posted November 18, 2019 Author Share Posted November 18, 2019 Yes indeed! I had several tickets on bet (1 10ruro 1 50euro and 1 30euro on football) and cannot subscribe To the freebet Its ont the first time maybe the 10x time in réality i never get acces to this it was always like that Link to comment Share on other sites More sharing options...
AndreiBN Posted November 18, 2019 Share Posted November 18, 2019 Hello @Rscaand , Please keep in mind that the registration for this torunament opens just 1 hours before it starts. So if you have the ticket for it, you can use it only 1 hour prior it starting time. 1 "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
psrquack Posted November 18, 2019 Share Posted November 18, 2019 Or due to the special french legislation players from your country can't play it. Link to comment Share on other sites More sharing options...
Rscaand Posted November 18, 2019 Author Share Posted November 18, 2019 Yes and 1 hour before still same problem also. So its because im french? Link to comment Share on other sites More sharing options...
Rscaand Posted November 18, 2019 Author Share Posted November 18, 2019 Sad if its because im french I lost many of these freebet tickets Link to comment Share on other sites More sharing options...
psrquack Posted November 18, 2019 Share Posted November 18, 2019 I don't say this is the reason, but this can be. Only a Unibet employee could say the truth. Link to comment Share on other sites More sharing options...
Rscaand Posted November 18, 2019 Author Share Posted November 18, 2019 Hopely not :( Link to comment Share on other sites More sharing options...
psrquack Posted November 18, 2019 Share Posted November 18, 2019 So you don't have ticket to this tourney, right? Then go to Live Chat, link them this link and ask agent to contact to the relevant department to credit a ticket for that to your account. Do it now and you will know if France is good for this or not.https://www.unibet.com/promotions/poker-promotions/sports-freeroll Link to comment Share on other sites More sharing options...
Rscaand Posted November 18, 2019 Author Share Posted November 18, 2019 I still have 3 tickets of freebet but cannot use it. And loose 6 or 7 same tickets for the same problem. Will try the chat thanks bro ! 1 Link to comment Share on other sites More sharing options...
RayL Posted November 19, 2019 Share Posted November 19, 2019 Hi @Rscaand, it's odd because there's no reason why you should't be able to register. It's not an issue that you're French either. Can we please have a screenshot of the tournament lobby after the registration opens one hour before the tournament starts if you don't succeed next time? /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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