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RX7_Dagonet Rank 6
Rank 6

Hi there

I made a sports bet tonight above €10 but got no ticket. I really wanted to play tonight and am now worried that when this is eventually corrected, I'll have to use it Thursday. Can you please credit my account with a ticket I can use next Monday.

Thanks in advance

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31 REPLIES 31
Moderator
Moderator
Hi @RX7_Dagonet, welcome to the Community Smile
I believe the reason your ticket wasn't credited is because the bet was placed on racing. I know that generally speaking promotions like this can't be set up to include racing bets.
I've added you the ticket as a one time goodwill gesture, next time make sure to use the "Sports" section instead of the "Racing" one Smile
Good luck.

/Ray
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RX7_Dagonet Rank 6
Rank 6

Absolute gentleman, sorry noted for future.

Cris aka Dagonet

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Moderator
Moderator
Smile Thanks for the positive feedback Cris, always good to see players happy.
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RX7_Dagonet Rank 6
Rank 6

Hi Ray

Same again, only this time the bet was placed on football. Previous football bets have resulted in a ticket, this one didn't 🤷‍♂️

Bet was placed yesterday and normally the ticket is instantaneous.

Would you mind looking into this for me?

Thanks in advance, Cris

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Moderator
Moderator
This is odd indeed @RX7_Dagonet, sorry for the inconvenience. The ticket is now added to your account. Are you participating in this weekly? I would be interested if this is something that will keep recurring. I will gladly add the tickets if it does of course but If it occurs again it might be worth having a closer look. Do let us know if it happens again.

/Ray
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RX7_Dagonet Rank 6
Rank 6

Hi Ray

Will monitor it. I did log onto the Unibet Betting Site separately (ie I didn't click the link from the poker home page) - dos that have an effect?

Any how, I have the ticket now, thank you for your assistance.

Cris 😁

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Moderator
Moderator
It shouldn't @RX7_Dagonet, the Bonus setup is made in a way in which regardless of where you log in from it credited you the ticket automatically once the 10 eur bet is settled.
You are most welcome, I'm glad to help wherever I can Smile

/Ray
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RX7_Dagonet Rank 6
Rank 6

Hi Ray

Another bet placed today and no Betting Freeroll Ticket... sorry to trouble you with this again.

Thanks in advance

Cris

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Unibet Poker Expert Patric-Unibet
Unibet Poker Expert

Hi @RX7_Dagonet,

I have added a ticket to your account manually now.

Thanks

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