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loky Rank 10
Rank 10

Hi, 

I won UO Package in a UO Package Freeroll. Can I use this package for UO Malta in 2019? 

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loky Rank 10
Rank 10

@Patric-Unibet, Can You change my UO Package into bonus points?

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Unibet Poker Expert Patric-Unibet
Unibet Poker Expert

Hi @loky,

congrats on securing a package!

The package can not be postponed unfortunately.

The exchange rate to bonus points would be 100k bonus points, so you basically you would lose the value of the hotel and activities.

Would you like me to do the exchange to bonus points?

Thanks

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loky Rank 10
Rank 10

@Patric-Unibet,  Yes, please exchange to bonus points.

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Unibet Poker Expert Patric-Unibet
Unibet Poker Expert

Hey @loky,

100k bonus points have now been added to your account and you have been unregistered from UO Dublin.

Good luck!

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Passbeten Rank 4
Rank 4

What will the expiration date for the five €50.00-tickets be if I exchange from a €250.00-ticket.

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Moderator
Moderator
Hi @Passbeten, We have stopped doing exchanges recently and the guys at poker are re thinking the whole concept at this time. The exchange won't be possible I'm afraid.

/Ray
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Passbeten Rank 4
Rank 4

Ok, hope they'll be thinking pretty fast then. I'm sitting with a 250 and I can't go in februrary. Hope you guys at least can prolong the expiration for me if nothing else comes up. 

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Moderator
Moderator
If nothing changes in the meantime and your ticket is about to expire @Passbeten, I'll be happy to have a look at it and extend it as a one time good will gesture. PM me before it's about to expire. Smile

/Ray
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Passbeten Rank 4
Rank 4

cool - you guys are the best! :-) 

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