NeriPoker Posted December 29, 2019 Share Posted December 29, 2019 Hello,I won a UK tour package last night and would like to save it for the Newcastle stop please. Thank you.NeriPoker Link to comment Share on other sites More sharing options...
Patric-Unibet Posted December 30, 2019 Share Posted December 30, 2019 Hey @NeriPoker ,I have moved you to Newcastle, please note that in case you can't make it to Newcastle, you need to use the seat within 2020 or it will forfeit.Thanks 1 Link to comment Share on other sites More sharing options...
NeriPoker Posted January 1, 2020 Author Share Posted January 1, 2020 Thanks Patric. Link to comment Share on other sites More sharing options...
sgriff Posted January 3, 2020 Share Posted January 3, 2020 @Patric-Unibet wrote: Hey @NeriPoker ,I have moved you to Newcastle, please note that in case you can't make it to Newcastle, you need to use the seat within 2020 or it will forfeit.ThanksIs that definitely the case @Patric-Unibet ? The terms state that you can only move the seat once. I wouldn't want @NeriPoker to lose his ticket.A package/seat can be postponed to next event only once, except for the final event of the 2020 season which cannot be postponed. Link to comment Share on other sites More sharing options...
Patric-Unibet Posted January 3, 2020 Share Posted January 3, 2020 @sgriff this T&C starts from 2020 on, for seats moved already before, they have to be used within 2020.The idea behind this paragraph is for people not continiously moving their seats, we have players that haven't used their seats in years which shouldn't be the case. With this I think we find a good middleway.Thanks Link to comment Share on other sites More sharing options...
sgriff Posted January 7, 2020 Share Posted January 7, 2020 @Patric-Unibet wrote: @sgriff this T&C starts from 2020 on, for seats moved already before, they have to be used within 2020.The idea behind this paragraph is for people not continiously moving their seats, we have players that haven't used their seats in years which shouldn't be the case. With this I think we find a good middleway.ThanksThanks for clarifying @Patric-Unibet That makes perfect sense now and is a good compromise. I wish the same approach could be applied to the Unibet Open as well. That would improve the situation when qualifiers are running for an unknown date and place where at the moment the player has to commit to playing if they qualify. Having the fallback of moving to the next event would encourage more people to enter the early qualifiers. I know this has stopped me playing before. 1 Link to comment Share on other sites More sharing options...
Gotthere Posted January 8, 2020 Share Posted January 8, 2020 i have some sat seats if I win a tour entry can I transfer it to Newcastle leg as my tickets seem to have an expiry date and London is 1st leg #tofaraway Link to comment Share on other sites More sharing options...
Ja-z-Polszy Posted January 13, 2020 Share Posted January 13, 2020 @Patric-Unibet hypothetical question, if i won 3 packages, can i exchange one of them for 500€ and keep two bullets for the live event ? Veni,Vidi,Vici Link to comment Share on other sites More sharing options...
_YoKai_ Posted January 13, 2020 Share Posted January 13, 2020 I have the same question regarding European Deepstack in Dublin. Thx. Link to comment Share on other sites More sharing options...
DoktorAvalanche Posted January 13, 2020 Share Posted January 13, 2020 You can't exchange packages for cash. Half of each UK Tour package is cash anyway. 2 Link to comment Share on other sites More sharing options...
_YoKai_ Posted January 13, 2020 Share Posted January 13, 2020 I meant, I won ticket only for European Deepstack and will I get cash if I win another one. I assume I cannot exchange first ticket (can I?), but what about another one? 1 Link to comment Share on other sites More sharing options...
DoktorAvalanche Posted January 13, 2020 Share Posted January 13, 2020 I'm pretty sure you couldn't exchange any subsequent packages you win for cash. Check the T&C's on the website. 1 Link to comment Share on other sites More sharing options...
Patric-Unibet Posted January 13, 2020 Share Posted January 13, 2020 @Gotthere wrote:i have some sat seats if I win a tour entry can I transfer it to Newcastle leg as my tickets seem to have an expiry date and London is 1st leg #tofarawayYes, you can transfer to Newcastle as long as you inform us in advance.@Ja-z-Polszy wrote:@Patric-Unibet hypothetical question, if i won 3 packages, can i exchange one of them for 500€ and keep two bullets for the live event ?No, no cash exchanges allowed anymore@_YoKai_ wrote:I have the same question regarding European Deepstack in Dublin. Thx.That's a no as well 1 Link to comment Share on other sites More sharing options...
Support4 Posted January 27, 2020 Share Posted January 27, 2020 Hi Guys,I won a package to the UK tour event last Saturday. Unfortunately I can not make it to London, so please place me to the event in Newcastle.Thank you very much for your support and see you in Newcastle! 1 Link to comment Share on other sites More sharing options...
RayL Posted January 27, 2020 Share Posted January 27, 2020 Hi @Support4, I've sent a request to postpone your package :), will let you know once confirmed. 2 Former Community Moderator Link to comment Share on other sites More sharing options...
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