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Unibet Poker Expert Leo-Unibet
Unibet Poker Expert

We have decided to remove the Exchangers on Sundays. This will take place 4th November, after the last Unibet Open Final for Dublin. The tickets will still  have a long validity time, so there will be time enough time for everyone to use their tickets. In exceptional cases we will help out, manually exchanging tickets.

The reason why we are making this change is to be able control satellite ticket flow to maintain and if possible increase the amount of packages we guarantee in the finals. The result of introducing the exchangers hasn’t turned out in a good way, it’s been really difficult to
estimate where and when the tickets would be used. By doing this change we believe it will benefit both us and all players that aiming for a live experience. If you have any questions related to the change, just drop a question to @Patric-Unibet

 

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44 REPLIES
radge1 Rank 18
Rank 18

I'm really disappointed that the auto-exchangers are coming to an end....they were introduced to alleviate the burden on staff having to manually exchange tickets as I remember, and in that respect they have been a great success.

More generally, the ticket exchange is a unique selling point for Unibet....this decision may not necessarily look that great further down the line if it leads to a decrease (after an initial increase and the sharks feeding frenzy as players are forced to use tickets) in UK and UO participation.

I hope @Leo-Unibet the decision will at least be kept under review, and that if the hoped for benefits do not materialise it can be reversed.

Regards

radge1

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sgriff Rank 13
Rank 13

I haven't used the auto exchanges myself, but the ending of them does feel a bit worrying. I'm worried it might put a stop to people trying to win packages because they don't have the bankroll, and if that is the case then that is a shame.

@Leo-Unibet you have mentioned that it has been difficult to predict when the tickets would be used.  I suspect that the problem over the past 2-3 months has been that the finals have been running without the venue or even the event date being known for a significant period.  Coupled with the fact that Unibet are no longer allowing packages to be postponed to another event has I'm sure put people off.

I personally have reduced right down the number of Unibet Open packages that I have tried to win following the decision to stop people postponing packages.  The dates for the events are released relatively late when compared to other sites. There were reasons for Dublin, but other legs don't seem to get confirmed until the one before is completed.  This makes it difficult for me to attend as by the time I then qualify it is leaving little time to give my employer notice of my holiday request and flights are more expensive by then too.  Ideally, I'd have a package in reserve to use as soon as a leg I can make is announced. And then I'd start trying to qualify for a 2nd package to use the next time.  Now I'm not playing at all.

Would it be possible to feedback a request for packages to be allowed to be carried forward?  Limiting to a max of 1 being allowed to be carried forward feels reasonable. Any 2nd package won must be used immediately - that would help with any concerns Unibet might have with packages being stockpiled.    

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Janek Rank 11
Rank 11

@sgriff  I disagree that you need a bankroll to play qualifier's they start from 0,01€ , 0,20€ ,  1€, 2€ , 4€, 10€, 25€, 50€ to 250€. You can start from as little as 0,01€.

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Unibet Poker Expert Patric-Unibet
Unibet Poker Expert

Hey all,

we appreciate your feedback in this and are aware that not everybody is happy with the changes but it feels like it was a necessary step we had to take.

We have also forwarded your feedback to the Unibet Open team @sgriff.

We will always have a customer friendly approach and will listen to feedback but at the same time we also have to find the right balance and do what we have to do as a business as these qualifiers are being quite heavy in costs.

Thanks

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wwaanneess Rank 17
Rank 17

well, sad beans of cours, i was lucky enough to participate in 3 unibet opens over the years thanks to the system of changing down tickets... on the other hand i'm of meaning that we had what we had. this approach by unibet was an approach i never saw within any pokersite, so cool that we could have this for as long as it lasted!

will probably not put 'real' money  into it, from now on (i know sattelite tickets were also real money worth, but it didn't feel like that if you know what i mean), or at least will definitly not play as many 2 euro , 10 euro and occasionally 50 euro sattelites as i did. (probably as good as none tbh)

what could be a big factor if i do or do not, is that from the moment you can't exchange tickets anymore, the ticket bubbles would become money (or bonus point) bubbles. because now when you put money in a sattelite , that money stays in that pool. that was ok because of the exchanger program, but now that that's gone, i think the honest thing to do is to get money (or bonus points) bubbles when you don't get the main ticket.

This last alinea was actually an idea of hensiepensie but i also stand behind it!

Cheers

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WuDu Rank 20
Rank 20

@Leo-Unibet wrote:

The reason why we are making this change is to be able control satellite ticket flow to maintain and if possible increase the amount of packages we guarantee in the finals. The result of introducing the exchangers hasn’t turned out in a good way, it’s been really difficult to
estimate where and when the tickets would be used. By doing this change we believe it will benefit both us and all players that aiming for a live experience. If you have any questions related to the change, just drop a question to @Patric-Unibet

 


You probably have to say that, however I think that's Fake News! Over the last few months, the 50 Euro buy-in to win 250 Euro tickets qualifiers always exceeded the guarantees. Today I played a 50 Euro buy-in, 6 Tix GTD qualifier and almost 40 (!!!) guys participated.

The manual exchanges were stopped in the middle of April, basically leaving us with two UO destinations where exchanges were fully automatic: Bucharest and Dublin. If I remember correctly, the Dublin destination was TBD for a long time. Of course if you cannot exchange packages, some players don't want to make a 250 Euro investment to potentially go to Unibet Open Wolverhampton or Unibet Open Pripyat.

 

 

We're gonna win on so many levels! We're gonna win, win, win. You're gonna get so tired of winning, you're gonna say: "Mr. President please, we don't wanna win anymore, it's too much!" And I'm gonna say: "I'm sorry, we're gonna keep winning because we're gonna make America great again!"
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jerry Rank 18
Rank 18

Im with @radge1 on this.

Im devastated to say the least. Im sitting on 440e tickets with only one 50e one. Many little ones and quadrillion of very little ones. First you encouraged people to exchange the tickets by downgrading them, now this. If not for the exchangers and only 30days of validity i would be now sitting on 5-10 50e tickets, played them all till the 4th and be all with it. Now its seem i was playing for nothing (not counting some sweet bubble money prizes Happy). And this is really short notice. Exchanger should work at least until end of year. 

You read those blogs that people are building those UO tickets currency, this will end now, far less people will take part in UO qualifiers (decline in participants is a sure thing IMO - early entries may be saturated but from 10e upward it will be very hard to break the gtd maybe if there will be fewer qualifiers, maybe thats the point). Its just a shot at ticket hoarders, sometime ago i was under the impression you dont mind this (ticket exchange and all) but step by step all its seems Unibet grew tired of this. No new money in the open maybe? But whole thing is definitely too fast. 

UO was a flagship of UnibetPoker. Disappointed  Probably an expensive one, but still.

the greatest trick the devil ever pulled was convincing the world he didn't exist
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cris1285 Rank 20
Rank 20

Ouch, thats really a painful news. What happened with the mottos, Unibet loves recreational players, "by players, from players"? With this unique satty system a recreational hobby player like myself could dream about the Unibet Open Main Event, the community event and the players party, because it seems much easier if you can break down the tickets. Not everybody is pirahn or nmpfan to qualify right away. A recreational player builds up a decent roll from a single ticket, and makes sure having 10-20 shots on each level to feel more comfortable. 

If you wanna increase the numbers, this is not the right move i guess. Would be much better to announce those venues in advance, not "last minute"... 

Just take away the monthly missions, and there you go, an average pokersite. 

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Merenitsu Rank 21
Rank 21

In connection with the latest news, I hardly ever go to a live tournament. thank you unibet Waterfall  and I think that the prize fund of each live tournament will decrease, because the number of players constantly playing in these tournaments decreases, the problem can only be increased when registering (8 euros per tournament 2 to the common pot), which means the chances will decrease because the number of tickets for low and medium buyins will be less. as a result, it will be a bad decision which way not to look. I don’t understand why, if the old system was profitable / ( it was just possible to cancel tournaments if there are few registered players)

 

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