The problem is I have some other 2€ Unibet Open tickets which expire in november. Whenever I register these tickets are used, cant change this. And the ticked from mission will expire in some days.
@mp When you try to register to a relevant tournament you can click the drop down menu in the ticket field (the little down arrow next to "Ticket: Whatever ticket is selected, down arrow") and choose which one of your tickets (scroll down), that are valid for that tournament, you want to use for that specific tournament. If that ticket won't appear in that list at all when you try to register then it might be mistagged and might need re-issuing or something.
Thank you, but I tried this already. The drop down menu does not work because these are multi buyin tourneys. You only can select the number of tickets there, not which.
Hi @mp ,
thanks for pointing this out.
I have tested it and the system automatically chooses the ticket that you have the longest rather than choosing the one that will expire next.
It is a very particular bug, that won't have an impact often but I have added it to our bug list to get fixed.
In the meantime, I have extended your ticket by a good margin, so you won't have any issues with it expiring.
Hi @Patric-Unibet ,
I have just discovered this problem when I regged for the UO2 about 30 mins ago. It took an Oct 23 ticket, instead of the ticket expiring tomorrow. I explored regging with the other tourneys today before discovering this thread.
Could you please extend/reinstate my ticket expiring tomorrow July 23 to Oct 23, i.e. basically put me in the position where everything worked properly?
Thanks for your understanding in advance,