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Can you add temporary notes as Anonymous tables at MPN? When player on the table you can write notes. After close table all notes are deleted.  Or color labels (as minimum).  ... View more

Ladies and Gentlemen, mods and members, ducks and other animals! Let me tell you a story about the fabolous transformation of the 500 betting freeroll ticket. Our story started yesterday, when I read a topic about the rumour of the appearance of the betting freeroll. The World Cup was over and we got an information that the betting freerolls will return after that magical event. So I go to LC and asked the agent if the freeroll will appear on Monday or not. Agent M. stated the validity of the promotion but told me she is unsure if that will appear today or not. I was brave enough placing a bet and received this wonderful ticket: If you are a true promotion hunter you already know what is the problem with that ticket. The Half Time/Full Time promotion belonged to the World Cup matches and receiving that one after the end of the World Cup unlucked the mission impossible level of freerolling. The second problem was the expiration date of the ticket which was 24 hours only. Btw I gave a change to the ticket and checked if the betting freeroll will appear on Monday evening or not. The second option came true so I connected to LC on Tuesday again. Agent E seemed be a helpful co-worker and she escalated my request, but: That type of behaviour what I can't accept and I don't know why Unibet blame oneself allowing such an intolerant behaviour. Leaving alone customers without any word is a disgusting act. So I went back and asked  agent S to redirect me to the previous agent. 15 minutes later agent K told me that agent E is busy but she escalated my request, so I don't need to worry, my almost expired ticket will be revived again. One hour later I got another notification: It says I received another Half Time/Match Day ticket, but I found something different in the lobby: Hoorraay, I got the betting freeroll ticket. But.. wait a minute. The ticket will expire in the next 24 hours and the next betting freeroll will start on Thursday. I contacted to LC again. What else could I do? I told the whole story to Agent A again and enjoyed the pleasures of the another security check. Life is beautiful.Later i checked my ticket again and realized my hard -fought ticket is available for the freeroll. Lesson? Don't read topics.   ... View more

Today I woke up and was ready to spice up my World Cup experience with some HT Casino Freespin Flip tournament. It's round 3 and games will start at the same time, so I can enjoy the taste of adrenaline twice os intensive as previously. I checked the tournaments: It seems something went wrong. Yes, the prize pool. One of the tourneys has €95.60 and the other only €7. Let's ask the always friendly LC about the reason of the difference. [10:35:30] Agent: Hi and welcome to Unibet's livechat! My name is Agent. How may I help you today? [10:35:30] You are joining a chat with psrquack [10:36:47] psrquack: Hi Agent! I played the HT Casino Freespin Flips almost every day but today I see 2 tournaments with a various prize pool. Is there any reasaon why one of them has a €95.60 prize pool and the other only €7? [10:37:43] Agent: Hello, that is because of amount of people playing in that tournaments [10:38:11] psrquack: Nope, registration is closed so no more people are in. [10:38:30] psrquack: Both will start at 14.50 CEST.   At this point I concerned about the find a quick soulution. I lost my hope about the smooth answer.   [10:38:51] Agent: So it's about the people registered allready  [10:39:47] psrquack: No, zero people registered yet. Both have the same description that's why I'm asking you.   I lost my hope in the smooth answer. That's followed a little silence and quack talk like this: [10:47:00] Agent: Are you still here Sir? [10:49:17] Agent: Yes I am here, Im answering 3 chats, one moment please I'm waiting for an answer [10:51:22] psrquack: Oh, that's never easy. Btw I hope you can solve the mystery. [10:52:15] Agent: Can I have please the link of the tournaments? [10:53:00] psrquack: Well, there are in the poker lobby. What type of link do you want to have? [10:54:08] psrquack: You can find them undet the name HT Casino Freespin Flip [10:54:15] psrquack: -t +r   It's our fault guys, who left this really helpful agent in trouble. If you have a lot of promotions please spend more time with agent's education. They work hard and a lot and  deserve a better care. [11:01:42] Agent: I really need the links sir, as I cant find the answer to your question [11:03:07] psrquack: Sir, let's start it again. I want to help you but you have to say what type of link do you need? In the poker lobby they are tournament, you can't link them. Or the promotion link? Or what? [11:03:31] Agent: The promotion link please [11:04:08] psrquack: Give me a sec, I will switch to english page. [11:09:08] psrquack: Sorry Sire I can't find at the moment. Could you check in the poker lobby please? [11:11:18] Agent: As for the difference in prizepools; we decide how much the prizepool will be and therefor they can differ [11:13:27] Agent: prize pools are based on how many people bought in. We also offer guaranteed tournaments, which have a guaranteed minimum prizepool. [11:13:51] psrquack: Nope, but give me another 2 minutes, if I can't find the link I will say good bye. [11:14:43] psrquack: Got it: https://www.unibet.com/promotions/poker-promotions/wc-football-freerolls [11:14:53] psrquack: You can also earn a share of 300 Cash Free Spins during half time of every match this summer, with our exclusive 1 cent buy-in Flip games. [11:15:24] psrquack: Today will be 2 games, so I think the freerolls should have equal prizes. [11:16:06] psrquack: 2 games at the same time   Yes, rules already changed. After more than 2 years presence here the company hired me as a trouble shooting agent. ReCorpH, I'm coming. But stay tuned, the answer is coming. [11:26:34] Agent: They dont have equal prizes, because we decide what the prizes are. [11:26:44] Agent: So this is the reason [11:26:59] Agent: There is anything else I can do for you sir? [11:28:32] psrquack: Sir, please read the terms and conditions of the promotions, in where clearly states that "The half time cent flip is available in every game half time during the WC, it is a 1 cent buy in tournament with at least 300 added cash spins." Our €7 prize pool tourney has 35 free spins only. Do you think it's okay? [11:29:18] psrquack: Could that issue forward to the relevant department please? [11:30:10] Agent: This was the answer from the Bonus department sir   Hmm, one of the really surprizing answers. I thought it was a joke or something, so asked again. [11:31:13] psrquack: Ok, again, they answered: "They dont have equal prizes, because we decide what the prizes are" and nothing all? Is that correct? [11:32:43] Agent: Yes sir it is correct, these offers are made by them   No, that's all. Terms and conditions says a game should have at least 300 added cash spin, and the €7 has 35 only but they made a decision and everybody knows all decisions are final. Good luck to the games guys.     ... View more

I wanted to post this in the casino section, but I seem to not have sufficent rights for that. I was just playing Vikings Go Berzerk at the usual lowest stake trying to get some big wins to appear on the leaderboard, when suddenly the game crashed and reloaded. I continued spinning like nothing happened, but the stake was raised to 2,5 euro instead of the 10 cents. Goodbye half of my BR. I know it actually is my own fault, because I should be paying attention, but almost all other games on the site just reload at your previous stake. I think this should be unified, certainly because Unibet is so good with player safety and then this kind of nonsense happens. This way you are trying to skim money from low-stake players who can't really afford that kind of stakes. And every time I play a new game I ask myself why the starting stake isn't default on the minimum...  So I really hope something can be done about this, because I really keep bumping into the edges of the player safety on here. (Both pokerwise and casino wise) Kind regards Vikings ... View more

  How often do you get messages here? : From my experience - never. Maybe we could get better use of it, for example, if bind it with community PM's or/and announcements when somebody mentioned you, or new posts you followed. ... View more

Would a multi day MTT work for people that want a deepstack tournament but also need to go bed at a certain time? something like 7pm to 11pm Day1s then either carrying on through the following days or only resuming on the same day the following week. @Leo-Unibet ... View more

Could it be possible to arrange payouts so that in bubble there is same amount of players in every table? That would be fair for all. Now there is some times 3 players in one table and 4 players in the  other for example. Same thing when going to final table at 6 max. Could it be possible to have 7 players in the final table? ... View more

Would it be possible to allow players to manage their own tickets for a specific ecosystem eg UK Tour or Unibet Open etc to save time and effort for Marco and Jeppe...this could be used in conjunction with @AlexandruDobrin's idea for converting generic tickets into bonus points which could the be converted back to the tickets of choice  ... View more

The modern day poker player, well at least those who are trying to make a career out of their play or take their game to the highest level possible have one thing in common or at least should that is a goal. Wether that goal be to make x amount of Euros daily or weekly or Cash at x number of SNGs per week etc. The fact is I havent seen a poker client that allows its users to set goals for themselves. Wether it be simplified goals like that stated above. Based on what I've seen from Unibet's software the user interface is quite beautiful and I think other than fixing the disconnect issues, a simple goal setter and tracker for the user would be better it doesnt have to be complex but simple. And it allow the user to select his game type, goal and provide some feedback on his results on a separate tab within the Unibet Client. What would also be cool is if an export feature is also built in so that the more analytical player can extract and review their results. Poker is becoming like the stock market and players like its brokers who do their homework and study trends and patterns. It would be awesome to see the Unibet client as a fore runner and innovator over all the other Poker Client brands. ... View more

Would it be possible to have different tournaments using community rank for entry:  Rank 1-10 Rank 11-20 Rank 21-30 etc... This way new members get an extra chance to play each other, get to know each other better, and maybe if you´re new to the game it´s easier to actually win some higher prize. At the same time older members get something for themselves, for being devoted here a long time.  Is there something like this already? Then simply delete my idea...don´t complain like a chili pepper.  :-p  ... View more

Hello Unibet! I think Unibet have lot of heads up player. I think wanna be very nice, when not just face to face can we play, its wanna amazing when Unibet create new Heaps Up tournaments same! I think lt of heads up player choice this option. Maybe first with test tournament , and after different buy in types.  ... View more

Wouldn´t it be better if poker tickets were in value instead of specific buy in tickets? For example if you have 10€ mtt ticket, you could buy in 2x 5€, 10x 1€ .... It would reduce lot of exchanges and would be easier for players too.  ... View more

Hey everybody, today I asked an agent via Live Chat about the method of setting up private poker tourneys. She told me it was a button in the lobby/client earlier but currently it is not availabe. Could be get back those button? Btw what is a method if I would like to organize a private poker tourney? @Ray-Unibet, @Jeppe-Unibet thanks for the answer. ... View more

I'm already posted that idea maybe a half of an year ago, but I choosed the wrong topic (General Poker). @DavidP_Unibet gave me an answer, but there are no any news about that since October. I think that it would be a great idea to add a posibility of changing background during the play. I mean, I want to see clearly am I playng a freezout tournament or a qualifier / SNG while playing more then four tables. Sometimes I made some small mistakes because of missreading the type of game I'm playing, it happens not very often, but I think everyone would agree that the game style is different in different games. ... View more

For those of us that can't use the desktop client, the web client is great. One thing that would make it a lot better, is if it had the ability to play tiled games, instead of just stacked. If you could play say 4 tables tiled this would be very useful. Either in one window, or if it popped out multiple windows and you had to resize them yourself. ... View more

Hey all!!! And @Leo-Unibet especially. My amazing brain, as proven many times already, has tought out some fun idea for a good promo. It would give players with small bankrolls to get a chance to take a shot at the majors on Sunday, and it goes something like this.  Keep in mind, it's just an idea, and it could go many ways. 1) Weekly leaderboard over ALL the nano-mtt's or a sunday leaderboard over the sunday-nano mtt's only. -> First x amount of players gets tickets to the Big sunday majors. (Like 1-100SN, 2-50 Odyssey, 3-25Ice Giant, 4-10 cosmic rays and 5-5 nebula or spectrum.) -> Part of the rake returns to the highest ranked players. (I think after a full week of nano's there would be around 50-100 euro in rake, resulting in 25-50 euro for the leaderboard, which is a nice extra for players grinding the nano's) 2) Any player who can win 2 sunday nano's on one sunday, gets a ticket to the bigger equivalents (1 of them or both, I don't really know, or maybe even a bigger prize, since I think it's not gonna happen all too often.) 3) Any player who wins x amount of sunday majors (or ends in top x) gets the jackpot which has been built from parts of the rake of the nano mtt's (or any percent for certain finishing positions) This could be paid out in Major Tickets. I know these games aren't specially the ones you want players to grind, but I think getting lower players to dare to play bigger games can result in some good things But as everything in life, small things can become big, and small players can become the future 400NL grinders Hope this idea gets considered at least Suggestions are more than appreciated. Vikings P.s. When will there come a PLO major? (could be just a 5-10 euro game) ... View more

I think it would be a great idea to add the opportunity to hide UK Tour qualifiers using tournament filter, because not all the players are interesting in playing it. ... View more

Hello, With the new update to the Sports Betting app an unpleaseant "feature" was added. Your balance now always stays at the top of the screen no matter the section you are in. (iOS) Previously let's say it was acceptable that once you were scrolling it was dissappearing. Please make an option on all the platforms and games to hide your current balance (Poker already has it and it is fine). Financial status is a private and sensitive area and I think Unibet understands this as well. Maybe I'm drinking a coffee with my friends or I'm using public transportation and I want to place a bet right there, I don't want the people behind me to see how much my Unibet account has, no matter if it is 10$ or 10K$. Thank you very much and keep the updates coming! ... View more

In the same way that you can play pennies in cash games, it would be nice to play big blinds in sit & go and MTT. You could also have associated challenges ... For example, all-in with less than 10 BB in an MTT ... Sorry for my English. ... View more