Hi guys, this is probably going to be a long post, but I find it important that I take the time to make a nice and clear post. (notr: finished the post on my phone so the layout is not what I hoped to do)
To get to the point of this post, you can just scroll to the end.
It's mainly directed towards Unibet, one of the most welcoming gambling sites, who just misses out on one critical thing. In my opinion ofcourse.
Player safety (as in, keep your money safe from throwing it away) is okay at this site, but could be 10 times better. The last 2 days I experienced some stuff that no one ever wants to experience, I guess. In my case it's not that bad, because it happened with money that I played up from 5 euro in one day. But for people who deposit these amounts it should be horrific.
Friday this happened...
On Thursday I won the community league game for 90 euro, and played a few sngs for 1 euro each. After I play poker I often flatten out my BR by playing Buster Blackjack in the casino. (e. G. When I have 52,5 euro, I will play that game until 50 or 55) I do this with stakes of 30 cents (20+10) and double up max twice. (so max stake is 1,20 but mostly it's just 30c)
So Thursday it was late and Friday I decided to go and flat out my BR. I did this and ended up with 100,04 (=100, because min stake is 10c). But I really like the game and had some time left, so I wanted to play a bit in free, where I can play with higher stakes.
I think it was because my internet was bad and I had to refresh to load the game (although I'm not sure), but I ended up in the real money game... And only realised this after the following pop-up came up. "Your account balance is to low to place that bet" (but then in Dutch)
Goodbye well earned poker money. And casino goes on lock until there is some extra safety.
What could be done here? If we would be able to place a limit on our real money stakes, this wouldn't happen. I'd put a 2 euro limit, and that's that.
Or... A notification that makes clear you are playing for real money when you start. This could be a notification you can set or deny, so that players who never play free don't need to get it.
Second day. What happened yesterday.
Again I played up from 5 euro to a little above 100 in poker. And went back down because I tilted after a few bad beats and went to play a bit higher then I should. At least. Higher then I should when I'm tilted.
Again this wouldn't have happened if it was possible to limit your stakes (which is possible at a lot of other sites) . I would play at 1,4,5 and 10 NL/Pl and wouldn't be able to lose it at 20,25 or even 50. Same goes for the sngs.
Tldnr unibet should introduce some extra self restriction options. With the main focus on being able to limit your stakes in poker. Or even excluding from cash and only being able to play mtt or sng (or the other way around). Feature can be helpful in casino or other sections aswell.
A lot of players play here as a hobby and just for fun. But those players can get influenced by tilt the most (I think) and that can turn a good experience into the worst.
Hope it's all clear and feel free to discuss. I don't think this should be hard to implement tough.
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