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Improvement 4 all

Hi all members and the uniqe Unibet staff here on the Community I have some constructive idea for Unibet, hope all agree and please comment with more and if you agree as a player\member do hit the like button since that is how the "staff" see if it is a "democratic one" Wink

1: Please make a change in how you let people\members play on your site like:

Verrify without any doubt before people are allowed to deposit\play. That way all the missunderstandings about deposit\withdraw would become smaller and your economy department wouldent be over-worked.

2: Make a "tick-box" when players\members " open Live Chat (had that before) where it say:

Mark here if you want a copy sendt to your registred e-mail with Unibet.

That way players and Unibet would have the same info and many missunderstandings would be cleared and also make things easy for evryone.

3: Bring back Free Bingo but for customer\members who have a decent Loyalty Wheel level. That way the no deposit players cant acsess it.

I do understand this may bring more work in the beginning and also some players wouldent even start playing but hey let see it from the bright side:

1: You get the real players, also known as Deposited customers.

2: All the "crazy" players like Chip dumpers in Poker and alike would be gone.

3: Not many problems around withdraw \ deposit = less work.

4: Evryone get happier for a overall enjoyable RG experience.

Hope this is taken in to consideration I know it is not perfect but it is a start.

Just to clerefy: I have never ever had any problems with Deposit\Withdraw and LC is always Polite. Maybe it have to do with my Country, only about 5.5 mill citizens ^_^

Also please make a great X-mas Calender this year sinze the last 2 years it was a little bad...

Final note:

Can you please stop running Casino Tournaments like: Winner is whoever have played most rounds...this I direct call dicrimination since the one who have most income or alike would winn evry time, there is no chanse for a normal \ average player to winn it.

Also I have seen some other things on my Language, play and winn tickets to a Football game....please remove things like that since whoever realy want to see that game would buy the tickets....it is not expensive att all. Att least in my Country.

I do understand that Unibet have diffrent promos for diffrent countrys buy please seperate "Whales" from "normale" players or make a Tournament called Whales Wink

Zipfil

9 Comments
Rank 17

And I agree with all the topics presented above

Rank 14

Forgot 1 importent part:

If Unibet do make what I wrote about Verrifying accounts a Rule\Law for evryone it would be the first Casino who do set a new standard in Securety and for sure better RG experiance, maybe they even get a "price" for that.

Why do as evry other Casinos ?

Set the standard higher and continue to evolve, let the other RG Casinos dvelve over past development when Unibet let them "eat their dust"..... Wink

Zipfil

Rank 19

For the verifying, it has been in conversations here many times so you can look them up in old posts. But to sum it up as i have understood it: They won´t do it because they want to give easy access to new players and account can never be fully verified anyways.

Rank 14

@livertool

Can you please explain your statement: "and account can never be fully verified anyways"

Example: I am me and there is no way anyone can fake my info. Also my upploaded ID is a "copy" of my Passport so I am the only one who have that unique ID.

About bank and so on is the same but maybe my Country have one strict law: It is not possible to transfer or in any other way deposit monney in to a bank account unless the name match the account holder\number and so on.

Since the only aproved ID is a Passport in my Country maybe there is some other "law" in other country`s... maybe Unibet should demand Passport for ID as a standard?

About the rest you wrote I do understand that part but was hoping that Unibet would set a new standard.....be better than the rest, there is always room for improvement even if it do involve a temporary loss in income but looking att the bigger picture it would give Unibet a better PR or alike in the future....this will anyway be somewhat "demand" in the future when new laws and things will come by demand for it...

Zipfil

Rank 22

"1: Please make a change in how you let people\members play on your site like:
Verrify without any doubt before people are allowed to deposit\play. That way all the missunderstandings about deposit\withdraw would become smaller and your economy department wouldent be over-worked."

There are multiple threads that mention verifying first is not a good thing for the new player or Unibet.

"1: You get the real players, also known as Deposited customers."

Plenty of poker players that dont deposit but pay a lot of rake on the site.

"2: All the "crazy" players like Chip dumpers in Poker and alike would be gone."

They have already done a change to improve this, at least in the UK, now you only get free tickets after you deposit.
Signed up 2 new people last week and there was no free tickets for them until they deposit.

 

I do prefer where promos, still give the small player a chance of a big prize but where longer play will give a "grinder" a bigger edge.
So slots would be most profitable 30 minute session or something similar.

 

0 Likes
Rank 19

I ment that even if they would "fully" verify you and ask for all documents that they can, that doesn´t mean that they wouldn´t ever ask you any documents in there future. And sometimes it takes weeks to verify account (as seen here) so not many players are willing to wait for that long to get account opened.

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Rank 15

First of all if you want support for an idea post a separate "idea" for each one. All these ideas posted here have nothing to do with eachother.

As for pre verifying accounts, that's a bad idea for everyone, most recreationals won't bother and just go to another site since there are plenty of choices, which is bad for the site and for the players. This can only work if every site it forced to do it by law. Also it would probably increase the workload since most people probably never need verification anyway. And yeah what has been mentioned above, extra verifications can be made even after being verified, so even if everyone is pre verified doesn't mean that the staff will just chill afterwards. 

0 Likes
Rank 10


Zipfil wrote:
Since the only aproved ID is a Passport in my Country maybe there is some other "law" in other country`s... maybe Unibet should demand Passport for ID as a standard?





Lol some of us don't even have Passports , because we don't need them if we don't travel outside EU.

Also in my case for example i only do small deposits through Paysafecard so i doubt i can be " fully verified " for now. I'm sure there are others like me, plus all the people that try build a bankroll from 0.

Things will change ofc when/ if i'll win enough to be bothered to even make a banking card. I don't have one atm cause i don't need it. If that will be the case i'll have no problem waiting even 2 weeks if necesary. It's not the end of the world if you don't get your money "today/now/right this moment, cause the world is burning"

I agree something should be done about those chipdumpers getting free tickets.. since i see regular, not cheating people being worried of being banned if someone has chipdumped to them.

 

and err....Also not related to topic but something that really pops in my eye every time. Isn't it strange to keep putting Zipfil at the end of every post ? We can clearly can see who wrote the post lol.

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Rank 14

Hmmm....maybe then it is only me who is from a strange Country: Norway

1: Here the only ID aproved to even open a Bank Acount is a Passport.

2: I have traveld a loot inside EU by Airplane and have yet to see anyway you can go true Immigration without a Passport....wont be possible....FYI currently on my 5 Passport , emty pages in the others Wink

3: If the "mainstreem" is to let the verrifying thing be as it is, stop complaining about it and read the rules before\after signing upp as a member, also when they change them, just accept it.

So looks like the total securety in my country by law, make things easyer for Unibet when they need to verrify a player from it.

Anyway I like that people disagree but then maybe Unibet should make the verifying part extreemly clear for any new customer to avoid unessessery complaints in the future.

Also remember Unibet is not only a Poker place...they have it all as far as Online RG goes.

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