Unibet Community

Ask questions, get help and enjoy Unibet
cancel
Showing results for 
Search instead for 
Did you mean: 
WasteOfPaint29 New member
New member

I saw the 'bet and get' offer advertised for the Championship playoff final at the weekend: https://www.unibet.co.uk/promotions/sportsbook-promotions/championship-play-off-final

I followed all the Ts and Cs, and placed a £10 bet on the Villa v Derby match. I should have received my free bet by now, but it has not been credited?

I bet £10 on the Villa/Derby match to be a draw at 3.3 odds. No bonus received.

0 Likes
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Moderator
@Stered and @Emjay1971, welcome to the Community guys Smile
I see that the tickets were added in the meantime, thanks for giving us a heads up. The tickets were planed to be credited within 24 hours. Good luck!

/Ray

View solution in original post

0 Likes
Reply
10 REPLIES 10
MisterML New member
New member

I have the same issue and I can't find any way to directly contact Unibet about it.

0 Likes
Reply
Moderator
Moderator
Hi @WasteOfPaint29, @MisterML, welcome to the Community Smile
Sorry about the delay guys, I've added you the Free Bets manually now. Good luck!

/Ray
0 Likes
Reply
Stered New member
New member
I did the same and haven’t received my free bet either.
0 Likes
Reply
MisterML New member
New member

Thanks very much Ray

0 Likes
Reply
Emjay1971 New member
New member

Same problem here! Still waiting 😁

0 Likes
Reply
Moderator
Moderator
@Stered and @Emjay1971, welcome to the Community guys Smile
I see that the tickets were added in the meantime, thanks for giving us a heads up. The tickets were planed to be credited within 24 hours. Good luck!

/Ray

View solution in original post

0 Likes
Reply
Highlighted
Ruben1 Rank 4
Rank 4

I placed a 10 euro bet on "BK Veldrijden", it's already 3 days ago and I still did not received the 50% free bet I should receive following the promotion. 

Thanks in advance! 

0 Likes
Reply
Moderator
Moderator

Hey @Ruben1,

From what I can see you have a €5 free bet pending on your account. Could you please check again?

0 Likes
Reply
Ruben1 Rank 4
Rank 4
For that free bet I have to play first 4 times a bet over 5 euro on football.
But that's not the free bet I should have received from the "BK Veldrijden"?
0 Likes
Reply