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New member
New member

I haven't received mine either, and can't find online chat assitance. Any help would be appreciated.

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Moderator
Moderator

Hey @Andrew55555 and @Actonian and welcome to the Community!

I'll take a look. Usually it's due to first bet not being a qualifying one, as there are some requirements in the bets. In this case the bet needed to be with odds of 3 and over per leg, with a minimum stake of £10. Please note that freebets or boosted odds will not be counted for this. 

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