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app update and download problem


Patsjemoe

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all,

since the last 2 updates, the app seems to update, but every time I start, it says I need to update. this problem happens on my phone with android 7.0

the first time, I deleted the app, re-downloaded, and reinstalles....with succes.

with the latest update, I did the same, but it did not work, and when trying to download the app, I see a small screen glitch but nothing is dowloaded.

On my tablet with an older android, it is all ok.

anyone that can help ?

best regards

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  • 3 months later...

Hi @Taniaelena, welcome to the Community :)

Have you tried uninstalling the app completely and re installing it again? Is it the Mobile app that is causing this error or the PC version? We could have a closer look at this for you but we would need a bit more information, this thread will explain exactly what is needed in order to start this investigation: https://www.unibetcommunity.com/t5/General-Poker/Poker-Bug-Report-How-to/td-p/134662. Send us an e-mail of the data requested there and we;ll make sure to bring this to the attention of our providers for fixing.

 

/Ray

Former Community Moderator
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