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foldfirko66 Rank 2
Rank 2

Hi everyone! My poker profile have been disabled, and they say I used a prohibited software but i never ever used any prohibited software. What can I do? @MarcoV @Jeppe-Unibet 

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Unibet Poker Expert Stubbe-Unibet
Unibet Poker Expert
Hey @foldfirko66. Afraid there's nothing you can do really. I'd recommend you to contact the company making the hud and complain that their software led to your account getting closed. By doing so, you can perhaps prevent other customers from ending up in a similar situation.
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foldfirko66 Rank 2
Rank 2

Thanks for reply. I have not used hud, that is the problem

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Unibet Poker Expert Stubbe-Unibet
Unibet Poker Expert
There's really no point in denying it, as the decision won't be changed Smile
It's possible you haven't actively used it, but you've had it running while playing, which you were already warned about before.
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foldfirko66 Rank 2
Rank 2

I will accept, but i don't downloaded or used any type of this programs, because they are prohibited.

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