foldfirko66 Posted February 14, 2020 Share Posted February 14, 2020 Hi everyone! My poker profile have been disabled, and they say I used a prohibited software but i never ever used any prohibited software. What can I do? @MarcoV @JeppeL Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted February 14, 2020 Share Posted February 14, 2020 Hey @foldfirko66. Afraid there's nothing you can do really. I'd recommend you to contact the company making the hud and complain that their software led to your account getting closed. By doing so, you can perhaps prevent other customers from ending up in a similar situation. 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
foldfirko66 Posted February 14, 2020 Author Share Posted February 14, 2020 Thanks for reply. I have not used hud, that is the problem Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted February 14, 2020 Share Posted February 14, 2020 There's really no point in denying it, as the decision won't be changed :) It's possible you haven't actively used it, but you've had it running while playing, which you were already warned about before. 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
foldfirko66 Posted February 15, 2020 Author Share Posted February 15, 2020 I will accept, but i don't downloaded or used any type of this programs, because they are prohibited. Link to comment Share on other sites More sharing options...
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