dee72 Posted April 30, 2020 Share Posted April 30, 2020 Hello,I just created my Unibet poker account yesterday. I can log into the website ok, but when I log into the poker client it says "player disabled" and I don't get any further. I can't see any errors in my account online.One thing which is strange - the verification page in my account says "You are all set! There are no pending documents or withdrawals on hold" even though I'm pretty sure I didn't do verification when I signed up. Is the lack of verification causing my account to be disabled, and if so, how can I verify when my account verification page doesn't give me the option?Thanks! Link to comment Share on other sites More sharing options...
Rushbie Posted April 30, 2020 Share Posted April 30, 2020 Hi @dee72! Think it's faster for you if you contact the Live Chat from the main sites help section. Just click those FAQ's through first, until you see the "Still need help" -question and a chat-button near it 👍 They'll open the verification-procedure after that, so you can send the info. 2 Link to comment Share on other sites More sharing options...
Solution Jami-Unibet Posted May 1, 2020 Solution Share Posted May 1, 2020 Hey @dee72 and welcome to the Community!All good now, sorry for the wait. :) 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
dee72 Posted May 3, 2020 Author Share Posted May 3, 2020 @Rushbie@ReCorpH Hi guys,Thanks to you both for the replies! I wasn't in a big rush, this is the first time I've checked again since posting. As ReCorph says, all appears to be sorted now 👍 Link to comment Share on other sites More sharing options...
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