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sry4dat Rank 8
Rank 8

Hello.

Last night I played around 2 hours and didn't receive any key to open the boxes. I also had several flop containing a 2,3,4,5. I was 4-tabling today and in my profile it shows "0 flops seen today". Can you maybe help me with this problem? I'm also not sure if I've received points to clear my 500€ bonus.

 

Best regards

 

Marco

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2 REPLIES 2
Moderator
Moderator
Hi @sry4dat, sorry for the inconvenience, it's an odd one for sure. We've already raised this to our provider to have a closer look at. Will be sure to let you know as soon as we have an answer.

/Ray
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Unibet Poker Expert Patric-Unibet
Unibet Poker Expert

Hi @sry4dat ,

sorry for the late reply, I escalated this to Relax to have a look at.

We have checked from our end and can't find anything wrong.

Could it be that there was just a delay?

If you are still sure about it, could you please send us more details, e.g. hand ID of a hand you were expecting progress but didn't get it, etc.

From our end everything seems normal.

Thanks

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