amcagasenjo Posted January 25, 2021 Share Posted January 25, 2021 Hello,I have aleready posted my issue but here is it one more time. Yesterday i was registered in a Tournament (ID:23107425) € 8,800.00 Unibet online open Qualifier - Buy in: € 250.00, tournament start 20:00 h CET. At 19:00 h i was prepering myself and wanted to Login into my acc but withouth success, an Problem ocured. I did not had the chance to play my tournament, I tried to login from atleast 4 different hardwears and trough the app or site, ewerything withouth success. I lost my 250 € buyin and I lost my opportunity to win my entrance into the Unibet open 1,100 €. I posted ewerything on Community help, but i became no help or any advise, what to do??? I prepared myself for this tournament, offered my time, for nothing. This was a very unpleasent expirience and now trough this post i am hoping to get an answer and a fear way to clear all this. Thank you. (ps. the issue and problem with my login is still there). Link to comment Share on other sites More sharing options...
FreedoM Posted January 25, 2021 Share Posted January 25, 2021 FeelsBadMan, tagging the Mods @Stubbe-Unibet, @Andy-Unibet, @Leo-Unibet and @ReCorpH, maybe they can give you another ticket. :happyshy: Link to comment Share on other sites More sharing options...
amcagasenjo Posted January 25, 2021 Author Share Posted January 25, 2021 I hope an amdin, who is responsible for this and situation like this, will make contact and find a solution Link to comment Share on other sites More sharing options...
Solution Merked69 Posted January 26, 2021 Solution Share Posted January 26, 2021 I hope someone replies to you. This is ridiculous, I would contact head office, maybe by email. Let me know if you want me to word an email for you or something my friend. 1 Link to comment Share on other sites More sharing options...
amcagasenjo Posted January 26, 2021 Author Share Posted January 26, 2021 Please please do it. I cann not believe that a Corporation like Unibet, would be so unprofesional. Is it possible that there is no way for Livechat or direct contact. This is the PrtScrThank you very much Link to comment Share on other sites More sharing options...
FunckyFish Posted January 26, 2021 Share Posted January 26, 2021 @amcagasenjo You can go to live chat support to help you. Check the link bellow:https://www.unibetcommunity.com/t5/Unibet-how-to-s/Live-chat-How-to-get-in-touch/m-p/167367 Link to comment Share on other sites More sharing options...
Andy-Relax Posted January 26, 2021 Share Posted January 26, 2021 Hi @amcagasenjo,Apologies for the delayed response to your issue. I have credited you a replacement €250 UO ticket as you were unable to get logged in on Sunday.I would suggest clearing your cookies/cache on any browser you've used to log into the Unibet site before and then try logging in again. IF you continue to have issues, please let me know and we can look into it further. Poker Janitor Link to comment Share on other sites More sharing options...
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