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nekoneko Rank 12
Rank 12

After months and months of regging that UK freeroll flip... i finaly ended in the prizes for the first time.. so i seem to have made the tournament to get stuck lol.

Sorry that i scared the tournament :P

It doesn't do anything. That table stays opened up, and it doesn't send the prize.

If i closed client and logged back in, table is still open.

 

stuck1.JPGstuck2.JPG

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1 ACCEPTED SOLUTION

Accepted Solutions
nekoneko Rank 12
Rank 12

All good now Smile We have been unstuck :d Thank you !

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7 REPLIES
aleksohr Rank 4
Rank 4

I already contact them and from support told me that they will proceed this case to poker team but no reaction from them .. still stucked . btw im also in the last 9 .

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Community Manager
Community Manager

Welcome to the community @aleksohr! Was it today you where in contact with support about this? I'll try and follow up on it both for you and @nekoneko.

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aleksohr Rank 4
Rank 4

It was yesterday.

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nekoneko Rank 12
Rank 12

We're still stuck . Should i contact support too or not ? Don't wanna spam them, since aleksohr already contacted them.

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Community Manager
Community Manager

This is the one I forgot to post in before leaving the office yesterday, apologies. The poker team is checking up on it and will try and find a solution. Thanks for the patience @nekoneko and thinking sensibly!

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nekoneko Rank 12
Rank 12
nekoneko Rank 12
Rank 12

All good now Smile We have been unstuck :d Thank you !

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