Merenitsu Posted February 7, 2021 Share Posted February 7, 2021 @Stubbe-Unibet @ReCorpH A week ago, somewhere there is a constant disconnect ! Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted February 7, 2021 Share Posted February 7, 2021 @Merenitsu, this isn't a disconnect. It seems like the web client fails to keep the session alive. I assume this happens consistently after 1 hour? How many times has it happened? Anyone else with the issue? Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Merenitsu Posted February 7, 2021 Author Share Posted February 7, 2021 @Stubbe-Unibet Last year it was like that. I'm trying to upgrade chrome Link to comment Share on other sites More sharing options...
Merenitsu Posted February 8, 2021 Author Share Posted February 8, 2021 @Stubbe-Unibet Updating chrome to the latest version didn't help. Approximately every 30 minutes. It's strange that this is the only problem for me :geek: Link to comment Share on other sites More sharing options...
SirMario Posted February 8, 2021 Share Posted February 8, 2021 Same here in the WEB poker client. It happens every time exactly after 30 minutes (even if playing 4 tables). I'm using Firefox 85.0.1 64bit (latest one). The support already knows about this bug, but please let know when it's fixed.@Merenitsu maybe as a temporary bypass try to have unibet.com website opened in the background and click anything there every 30 minutes not to get logged out. Link to comment Share on other sites More sharing options...
Merenitsu Posted February 8, 2021 Author Share Posted February 8, 2021 @SirMario ok. When the error is fixed, I will write in this thread 😃 Good day Link to comment Share on other sites More sharing options...
Solution Stubbe-Unibet Posted February 8, 2021 Solution Share Posted February 8, 2021 Hope to have a fix or at least an update later today :) Will keep you posted 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Merenitsu Posted February 11, 2021 Author Share Posted February 11, 2021 @Stubbe-Unibet @SirMario Thanks. There is no more disconnection Link to comment Share on other sites More sharing options...
SirMario Posted February 11, 2021 Share Posted February 11, 2021 Confirm it's fixed at Firefox too, well done @Stubbe-Unibet ! Link to comment Share on other sites More sharing options...
Merenitsu Posted February 24, 2021 Author Share Posted February 24, 2021 @Stubbe-Unibet @ReCorpH there was a split when I played at 4 tables in Hexapro for 1 euro. The button was not pressed or responded. When restarting the lobby, nothing was loaded. After a few minutes, the client reacted, but the game on 3 tables was over, and for 4 chips there were about 200. To check the speed of my internet I had about 2 mb.sec. It's a shame to lose 4 euros. You can check what happened. 1 Link to comment Share on other sites More sharing options...
Jami-Unibet Posted February 24, 2021 Share Posted February 24, 2021 @Merenitsu was it only on one table or on all of them? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Merenitsu Posted February 24, 2021 Author Share Posted February 24, 2021 @ReCorpH At all 4. I saw how they play 2, but I myself could not do anything. :waterfall: Link to comment Share on other sites More sharing options...
Jami-Unibet Posted February 24, 2021 Share Posted February 24, 2021 Alrighty @Merenitsu, I tried to check but couldn't figure this one out so it's for @Stubbe-Unibet 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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