Chrstph Posted December 16, 2018 Share Posted December 16, 2018 Hello, I bought a 5€playthrough bonus but i thought i can use it in cash game. Can a moderator exchange back it to bonus points? Link to comment Share on other sites More sharing options...
Solution RayL Posted December 17, 2018 Solution Share Posted December 17, 2018 Hi @Chrstph, the bonus was deleted and your points re added. :) Former Community Moderator Link to comment Share on other sites More sharing options...
raphgehren Posted March 23, 2019 Share Posted March 23, 2019 Hi, could you please do the same for me ? I thought that I was able to play the bonus in any cash game. Thank you ! Link to comment Share on other sites More sharing options...
RayL Posted March 23, 2019 Share Posted March 23, 2019 Done @raphgehren, would you like us to explain how to use these bonuses for future reference or do you know already? Former Community Moderator Link to comment Share on other sites More sharing options...
raphgehren Posted March 23, 2019 Share Posted March 23, 2019 Thanks ! Yes please, that would help me (and maybe other players as well :)), since I did not find the info in the app. Link to comment Share on other sites More sharing options...
RayL Posted March 23, 2019 Share Posted March 23, 2019 @raphgehren. Here it goes :)The poker Bonus ia based on rake and rake is the fee you pay for entering a tournament.Below we see that for every €5 you rake, you unlock €1 in cash.The rake fees are found below:So for example, if you are a MTT player and you have a Bonus on your account, you would need to play 5 X €10 MTT tournaments to unlock €1 in cash. To complete the bonus you would need to play 25 X €10 MTT's. It's fairly simple once you start to understand it :) Let me know if you have any questions./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
MaddB Posted September 21, 2019 Share Posted September 21, 2019 Hello, I bought a 5€playthrough bonus but I don’t know how to use it. Could you please exchange it back to points?thank you! Link to comment Share on other sites More sharing options...
RayL Posted September 21, 2019 Share Posted September 21, 2019 Hi @MaddB, welcome to the Community :). The Poker Bonus is a Rake based Bonus meaning that you unlock money with the amounts you pay rake by playing. In this particular case you unlock 1 euro cash with every 5 euro Rake you pay and this can happen 5 times until you've unlocked the full bonus. In any case, I've added you the points back and let us know if you would like to go into a bit more detail regarding these bonuses and rake fees. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
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