Camilio Posted December 25, 2017 Share Posted December 25, 2017 I was in contact with customer-support tonight and I must say: WOW what an improvement! I have several disappointment-experience with this part of Unibet so far. No knowledge, no will to help and so on.... BUT Unibet has now hired a real person called "Jani" and that is a big difference in my oppinion. He is not a pokerplayer, not a gambler at all... BUT he is willing to HELP us customers when there´s problem. He makes difference. Keep him employed pleas? @Unibet It´s all in there. Link to comment Share on other sites More sharing options...
desinere Posted December 27, 2017 Share Posted December 27, 2017 I got today good experience of customer service via chat by Isabel, she got good attitude and customer respect, roses and points go to her! I havent been so satisfyed in these days with my contacts with support so this was pleasent suprise. Link to comment Share on other sites More sharing options...
JeppeL Posted December 27, 2017 Share Posted December 27, 2017 I like this thread a lot @Camilio and I know the agents appreciate when people appreciate their work - nice one :) Former Community Manager Link to comment Share on other sites More sharing options...
cris1285 Posted December 27, 2017 Share Posted December 27, 2017 In hungarian when we ask "who is the man", we ask "who is the Jani" :laugh: Now you understand your good experience :atisfied: Link to comment Share on other sites More sharing options...
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