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raxx Rank 3
Rank 3

hello, a have problems with placing bets, and opt in for promotions, i would like to opt in for world cup promotion, there is just one hour left, i need help from someone from unibet why is this happening to me? i never had any problem here, so please, someone help me with this, thank you.

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BonusPater Rank 24
Rank 24
Welcome to the community, Raxx! Smile
Would you mind posting a picture of the error messages?
Former community manager. Used to be known as "Stubbe-Unibet" | Bundesliga blog | How NOT to play poker blog
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raxx Rank 3
Rank 3
"The minimum stake is : 0.25 $ Click here to adjust stake. " if i try to place more than 25 cents then: "The maximum stake is : 0.05 $ Click here to adjust stake. " and if i try to opt in for some promotion then: "Unfortunately you could not be opted in. Please try again later." could somebody from unibet check my account, why is that happening? thank you.
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BonusPater Rank 24
Rank 24
What bet are you trying to place? When you're told the stake is too high, you don't get the option to send it for manual approval, or is it a livebet?
Former community manager. Used to be known as "Stubbe-Unibet" | Bundesliga blog | How NOT to play poker blog
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raxx Rank 3
Rank 3
is is normaln bet, but there is some restricions or something and i dont know why. i am low bet placer, so i dont understand why is that happening. i cant place any of bets, nor live bet nor normal bet, all i can is play poker on unibet. i ve been at stan james before, but they are closed and moved me here, but in truth i liked it much more at stan james.
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Community Manager
Community Manager

@raxx Are you still getting this error? I've checked your account and on the surface I can't see what the restriction should be, but I can definetely check up on it if it's still happening.

/Jeppe

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raxx Rank 3
Rank 3
thank you very much for your help... i can now sign for a bonus or a promotions, but i still cant place any sports bet.
if i try, then i see this:
"Stake too high
Sorry, the maximum allowed stake is €0.00.
Your betslip will be adjusted."
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Moderator
Moderator

Apologies for that @raxx, it looks like a Sportsbook error. I've sent it now to be fixed and I'll be sure to update you when it's solved. Shouldn't take more than an hour or two.

Update: It should be fixed now, however there is a chance you will experience limits from time to time these are general limits on all bets.
For more information on betting limits click here.

/Ray

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