I'm happy to help @Daniel, I see the new document and as far as I can tell it looks like what was requested. Once the document is reviewed and hopefully approved by Player Safety, you'll have to make the withdrawal again, as all pending withdrawals are automatically transferred back to your Unibet account at the end of each month if they're not approved - hope it's ok.
All the best to you as well and hope you had a joyful out of town Christmas
One more time thank you very much. I have received all my money on my bank account. I didnt have to send any photos of my face next to id which, for me was very humiliating and strange request. I can frankly say that Unibet is fair company the company that you can trust and be sure that your money is safe.
I was reading Unibet community and I found this topic. I have a similar problem with my withdrawal. Could you please take a look at my account and help me to get my money back. Thank you very much in advance.
By the way my login is lolol999
I am looking forward to hearing from you.
@Szczypior, welcome to the community!
I've had a look at your account, and there's unfortunately nothing we can do, before we've received the requested document. As soon as we have the document, your account will be verified, and you can make the withdrawal again