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Rank 2
‎03-01-2017 12:15 PM

Unable to log in to poker client

Hello,

I can't login to client. Whenever I enter email/password, I have a logon window flashing in the middle of client, so I'm unable to do anything. Please help if someone know what can be an issue.

UnibetLag.png

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Rank 23
‎03-01-2017 12:25 PM

Re: Unable to log in to poker client

Hello @Random

Have your tried this: https://www.unibetcommunity.com/t5/Poker/I-fixed-the-Unibet-V2-Client-black-screen-issue/m-p/53350#U...

"When things are bad, it's the best time to reinvent yourself"
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Rank 2
‎04-01-2017 12:29 AM

Re: Unable to log in to poker client

Did not work for me. Thanks for your response though.

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Moderator
‎04-01-2017 01:01 PM

Re: Unable to log in to poker client

Hi @Random and welcome to the community - thanks for posting your issue here Smile

I spoke with one of the guys from the poker team, and it looks like there's a bug when setting up your poker profile.

Can you please try and log in via the browser version? You'll need to create a poker profile the first time you log in (choose alias, avatar, etc.).

You should be able to log in using the poker client, after you've created a profile via the browser version Smile

Solution
Accepted by topic author Random
‎05-01-2017 02:05 AM
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Rank 2
‎05-01-2017 02:05 AM

Re: Unable to log in to poker client

It worked, thanks!

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