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illiteratum
Rank 10
Rank 10

‎27-08-2020 10:54 AM

Touch ID

I've seen an old post relating to this problem but nothing on there is helping.

Running IPadOS 13.6.1 and the poker client.

Touch ID used to work perfectly. In fact it still does on every other app where I use it. On Unibet Poker, though Touch ID is enabled I now have to enter my password every time. I've rebooted the iPad and I've reinstalled the app a few times - all to no avail.
Suggestions please?

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Stubbe-Unibet
Unibet Poker Expert
Unibet Poker Expert

‎27-08-2020 06:02 PM - edited ‎27-08-2020 06:11 PM

Re: Touch ID

We're working on fixing the issue. Might happen together with the client release next month.
Thanks for the report and apologies for the inconvenience! Smile

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ViperPP
Rank 10
Rank 10

2 weeks ago

Re: Touch ID

Is this supposed to work now ?

I started playing again after a long period of inactivity. And for me TouchID is not working either on my iPad (IPadOS 14.3), and we're several months later from this report.

I can't believe how Unibet has so much trouble making TouchID work properly. These issues have been ongoing for almost 2 years now.

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