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taft Rank 13
Rank 13

Hi, I've been reading some t&c-s again Very Happy I found this point that confuses me. Here it is in Estonian:

2.5 Konto omanik garanteerib ja teatab järgmist:

Ta ei oma aktiivset kontot mõne teise juriidilise isiku juures, kes kuulub samasse gruppi kui Unibet, st juriidilisi isikuid, mida juhib otseselt või kaudselt Unibet Group Plc.

So as I understand this I have to guarantee that I don't have an active account with any other company that belongs to the same group as Unibet, including companies who are directly or indirectly run by Unibet Group Plc.

I found this same rule in Maria Casino new terms and conditions a few months ago, and contacted their support, because obviously I also have a Unibet account. Support said not to worry and that many people do and that this is still absolutely fine. 

What does this point in your t&c mean then? Is it ok to keep using both Unibet and Maria Casino?

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Community Manager
Community Manager

taft wrote:

Any news from the legal team @Stubbe-Unibet


They must've been sleeping, because I got the information from another colleague, who has had the exact same question before in relation to customer support.

The exact wording in the T&C is: 

  • j. not to be holding an active account with another legal entity which is part of the same group as Unibet, meaning other entities directly or indirectly controlled by Kindred Group Plc;

There is only reference to holding an active account with another legal entity controlled by Kindred Group Plc. As both Unibet and Maria Casino belong under the same legal entity, there's no problem having accounts on both sites, or any other sites under Kindred Group Smile

/Jeppe

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taft Rank 13
Rank 13

Please don't get discouraged from answering because I pasted the paragraph in Estonian, it pretty much says exactly what I said in English. 

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Magicadil Rank 25
Rank 25

I read the terms for both sites and did some digging online and to my understanding you cant have an account with both Unibet and Maria. If I were you I would stop playing on Maria and hop on Unibet's live chat and get an official answer.

They wont ban you though. If it is indeed not allowed then they'll probably just merge the balances or allow you to cash out of one site before closing account.

Check with Unibet Live chat immediately 

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taft Rank 13
Rank 13

Thanks @Magicadil I haven't contacted live chat on Unibet regarding this yet, but I contacted the live chat in Maria Casino as I said earlier, and I think it's pretty much the same people Very Happy They said it was fine to keep using both accounts, so I dunno. There is some chance that this guaranteeing not to have active accounts etc might mean we just can't have both open at the same time, but of course I don't know.

Would love if someone from Unibet could chip in with what they think and then accept Magicadil's answer as the solution should that be the case, I'm hesitating because support at Maria told me otherwise.

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tehumardi1 Rank 15
Rank 15
By registering an account support gave me the answer - one account can be in Mariacasino and one account in Unibet!
I do not have everything I love, but I do love everything I have!
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taft Rank 13
Rank 13

Well, thank you, that's what Maria support told me as well, but it's not what the t&c says is it. That's why it's confusing to me. Please, any official answer from Unibet?  @Marco-Unibet @Stubbe-Unibet @Jeppe-Unibet

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BonusPater Rank 23
Rank 23

We're waiting for our legal department to confirm this. Will update the thread the second we have an answer Smile Sorry about the delay!

Former community manager. Used to be known as "Stubbe-Unibet" | Bundesliga blog | How NOT to play poker blog
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betser Rank 12
Rank 12

@Stubbe-Unibet is there any new information? And is it same situation to think if member  in Veikkaushuone and 24hBet?

Winners never quit and quitters never win -Vince Lombardi-
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taft Rank 13
Rank 13
tehumardi1 Rank 15
Rank 15

Yesterday I got a response that the accounts can be both brands

I do not have everything I love, but I do love everything I have!
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