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Mikkelrasmussen New member
New member

Hi
I played in Danish roulette between 21.10-21.24 and made 40ddk at number 36 but got a message afterwards that there was no winners at number 36 and that my bet was canceled why? I wrote with David as a dealer and he forwarded me to support.

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Moderator
Moderator
Hi @Mikkelrasmussen and welcome to the Community Smile
I can see that my colleagues in Customer Service already started the process of investigation regarding the error you encountered yesterday.
I will add myself to the communication and monitor it closely, I'll be sure to inform you here in this thread as soon as I find our what happened.

/Ray
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1 REPLY
Moderator
Moderator
Hi @Mikkelrasmussen and welcome to the Community Smile
I can see that my colleagues in Customer Service already started the process of investigation regarding the error you encountered yesterday.
I will add myself to the communication and monitor it closely, I'll be sure to inform you here in this thread as soon as I find our what happened.

/Ray
Reply