Weyer Posted July 16, 2018 Share Posted July 16, 2018 I put 275kr on a 3.0 bet and won. That should result in 825kr. I got 261kr, less than the bet I placed? How come?Also, I did not receive anything for one of my other bets that I won? Why?A third bet that I won resulted in the correct amount, so there is no consistency here... Link to comment Share on other sites More sharing options...
BonusPater Posted July 17, 2018 Share Posted July 17, 2018 Sounds like a bonus issue - likely a bonus that expired. Check your account history and you should get the answer. If it doesn't make sense to you, feel free to share a picture of the bet as well as the account history, and I'll try to explain :) Link to comment Share on other sites More sharing options...
RayL Posted July 17, 2018 Share Posted July 17, 2018 Hi @Weyer and welcome to the Community :) @testuser1 thanks for the info requested, indeed a screesnhot of the bet would have shed some light on this.As seen below, the option to cash out 261.25 kr was offered and used. Using the Cashout option results in prematurely terminating the bet and accepting the amount offered by our sports traders. If you have any questions about the mechanics of the Cashin option ar something is still unclear @Weyer, feel free to let us know. We'll do our best to clarify :)/Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.