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tableNOpopZZ Rank 10
Rank 10

-Because Unibet won't leave my buyin to DSO, who are sub, 'French' department...

- Some time ago i won a UKtour package on Unibet through an affiliate promotion. (Intended to bring new gamblers to House...)
I played quite a few now events across Europe so -i bought plane ticket to London, intended to play in a UK event... I got denied a UK visa.
-Unibet exchanged it to UOpen SATELLITE tickets.
Time passed by, i was uncomfortable with playing for only potential 1100eur wager- 2000 eur 'package' ... An other idea came to me.

-I didn't know about DSO then. So i asked Unibet to exchange those mine tickets (i have Exactly, 550eur in tickets), for a -DSO seat. So i could use my buyin on a lower more reasonable, wager.
'Unibet Live' keeps refusing that.
I have even been insulted with ''You shouldn't play for package if you couldn't get visa, you got GOODWILL' ...
1. MPN, PokerStars, and Party, they all just exchange players in such cases ,  and NEVER for higher wager. I can prove for each one.
2. How could I know i'd be denied a visa, ...
2. I played a Tournament League which awarded cash as well. I just  happened to win, 1st - a package.
There are DSO satellites in Unibet main lobby, just like UO...

I am being forced from a 220 GBP buyin (UK tour) to gambling for much higher (1100eur, just a UO, entry, and that is just if i DO qualify, again)...
Because DSO are an other, ''French'' department.
-It is ~8X, if you count in total price of UO package, which i MUST WIN, AGAIN, to even have a CHANCE to win some -cash... you see the trick.
-Initially, i played for a tournament where i would organize my trip, on my own (budget). Sorry, but i also don't feel like again, paying ~150eur a night (price via UO package) for a room in Bucharest in November...

I would much prefer arranging my trip on my own and playing one of 550eur DSO events. I have, Schengen...
I have been dealing with Unibet Live for TWO WEEKS , who wouldnt even, for some reason, answer ONCE, my emails, questions and arguments). They funneled money there, and won't let it leave Their product, UOpen.
Before i file with regulators, i would like to have an answer, from as high, above, in Unibet. This is rather serious. 

-Could I just have a DSO seat for my tickets, earned for a much lower buyin, and not be Forced to a much higher, gamble (their beloved UOpen) ?

Edit by Jeppe-Unibet: Edited unecessary personal information.

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15 REPLIES
BonusPater Rank 24
Rank 24

LOL at you wanting to file a complaint with the authorities Rofl

There’s only an issue because of you failing to get a visa, and you can hardly blame Unibet for that (or, checking your post history you probably could Rofl)

I’m not saying your request is stupid, but your reaction and threat is ridiculous and makes me wonder if you’re all there Rofl

Good luck Smile

Former community manager. Used to be known as "Stubbe-Unibet" | Bundesliga blog | How NOT to play poker blog
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nekoneko Rank 15
Rank 15

Well none of us can exchange our UO tickets to something else.

One thing i don't understand is. Why would you complain about a package room price ? Isn't that already paid in the UO the package so you pay nothing ? That package is the buyin money +room money +some expenses money  + added stuff like players party, community freeroll etc no ?

While on DSO seat only you pay everything.

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tableNOpopZZ Rank 10
Rank 10

- I'd have to win a (UO) package again to even have a chance  play for cash. That, alone... -MY UO tickets were exchanged, from something else.
Then from that 2000eur, only if i win again, i should pay notoriously overpriced Unibet rooms (Wynn, Vegas, last year, higher than TripAdvisor public price) -150 eur for a night in Bucharest, also, just the last time.


@BonusPaterwrote:

wonder if you’re all there Rofl


 You were the Unibet employee which wouldn't change my name to tableNoPop. But sent me intimidating PMs...
What is now your problem with ''my post history''? Me fuming about Unibet putting Casino buttons right over main poker button, to increase missclicks to Casino, by poker players ? Oh, you also do a betting blog ?
(Desperately hoping to get employed again) An ex employee, should show up to talk to me, like this ?

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WuDu Rank 20
Rank 20

@tableNOpopZZwrote:

 -i bought plane ticket to London, intended to play in a UK event... I got denied a UK visa.


First and foremost, who buys a plane ticket before having the visa in hand? Speechless

Second, you have to show way more effort. Millions of people managed to get into the EU without a visa over the last years, why can't you? Find a nice Eastern European state where the borders are pretty open (Poland maybe), take the train or hitchhike to Calais (maybe spend some time in the JUNGLE and meet a nice and diverse group of people there), sneak into a lorry and go through the tunnel or stow away on a ferry and cross the canal. Enter the UK, take a bus to the location of the UK tour event, enter the event, ship the whole thing ----> PROFIT!

You're welcome.

 

We're gonna win on so many levels! We're gonna win, win, win. You're gonna get so tired of winning, you're gonna say: "Mr. President please, we don't wanna win anymore, it's too much!" And I'm gonna say: "I'm sorry, we're gonna keep winning because we're gonna make America great again!"
God Emperor Trump
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BonusPater Rank 24
Rank 24

@tableNOpopZZwrote:

@BonusPaterwrote:

wonder if you’re all there Rofl


 You were the Unibet employee which wouldn't change my name to tableNoPop. But sent me intimidating PMs...
What is now your problem with ''my post history''? Me fuming about Unibet putting Casino buttons right over main poker button, to increase missclicks to Casino, by poker players ? Oh, you also do a betting blog ?
(Desperately hoping to get employed again) An ex employee, should show up to talk to me, like this ?


You're cute Hearts Hearts 

Seriously, I wish you the best of luck, I'm just trying to tell you that you've got nothing to complain about, and threatening like you do is just retarded.

NB please post the intimidating PMs Hearts

Former community manager. Used to be known as "Stubbe-Unibet" | Bundesliga blog | How NOT to play poker blog
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FreedoM Rank 21
Rank 21

@WuDuwrote:

@tableNOpopZZwrote:

 -i bought plane ticket to London, intended to play in a UK event... I got denied a UK visa.


First and foremost, who buys a plane ticket before having the visa in hand? Speechless

Second, you have to show way more effort. Millions of people managed to get into the EU without a visa over the last years, why can't you? Find a nice Eastern European state where the borders are pretty open (Poland maybe), take the train or hitchhike to Calais (maybe spend some time in the JUNGLE and meet a nice and diverse group of people there), sneak into a lorry and go through the tunnel or stow away on a ferry and cross the canal. Enter the UK, take a bus to the location of the UK tour event, enter the event, ship the whole thing ----> PROFIT!

You're welcome.

 


This is pure gold! Rofl Rofl Rofl

“The unfed mind devours itself.” – Gore Vidal
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Livertool Rank 23
Rank 23

@WuDuwrote:

@tableNOpopZZwrote:

 -i bought plane ticket to London, intended to play in a UK event... I got denied a UK visa.


First and foremost, who buys a plane ticket before having the visa in hand? Speechless

Second, you have to show way more effort. Millions of people managed to get into the EU without a visa over the last years, why can't you? Find a nice Eastern European state where the borders are pretty open (Poland maybe), take the train or hitchhike to Calais (maybe spend some time in the JUNGLE and meet a nice and diverse group of people there), sneak into a lorry and go through the tunnel or stow away on a ferry and cross the canal. Enter the UK, take a bus to the location of the UK tour event, enter the event, ship the whole thing ----> PROFIT!

You're welcome.

 


And from there you can continue your journey to Finland, apply for asylum and then you have to choices: stay here and live for absolutely free and wait for decision and if negative you will get free flight to home or volunteer to go home before decision is made and get free flights and up to 1500€ pocket money, all profit Smile

"I've done the math enough to know the dangers of our second guessing"
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Community Manager
Community Manager

@tableNOpopZZ Consider this post your final warning - if you keep breaking community guidelines I will have to remove your writing privileges. 

This is the second topic you've created in the last few days talking very negative about us, and in both of them you have left out key information in order to try and make us look bad. First, by including a screenshot of a chat with a live agent, indicating that the agent would not give the information you asked for, but when checking the full chat history it's clear that the information was given right after the point to where you had snipped your screenshot. Then, when called out on it by a Unibet employee here on the community, you've simply elected not to respond(was a waste of time looking into it for you). If you're looking for that post now, don't bother, because I've removed it from the forum as it was fake information intended to put is in a bad light.

Regarding your case: The poker team has been helpful right from the point where you let us know, that you couldn't get a Visa after already purchasing a flight ticket. @Kris-Unibet was in touch with you directly and was nothing but helpful to you - even though whether you make it to an event or not due to Visa issues being out of our control. He offered to give you tickets for the value of the package instead, something he didn't have to as we had already applied travel money to your account and had a seat for you at the UK Tour - both things promised in the qualifier series. You yourself chose Unibet Open tickets, we did not do that for you.

I've seen the correspondance you had with Kris, and for you to come back now and say in emails that he has mental health issues and what not after him offering personal help the way he did, months ago, when you came to us after being denied a Visa - I'm honestly shocked.  

You've been abusive to him, you've been abusive in emails to Customer Support in the past and you post here on the community purposely distorting facts. Once again: consider this your last chance to stay in active mode here, writing access to the community is a privelige and not a right - and if it's not possible for you to write in a way that follows community guidelines, I will highly advise that you just focus on your pending contact with the MGA - whom we'll be happy to share any and all information with about your case(we cannot do it here due to it being personal account information of yours).

Best regards,

Jeppe

 

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BonusPater Rank 24
Rank 24