Hi, guys. Sorry to have to bring this up again: October 8th at 6:25:07 PM I placed my $10 pre-match bet and have not received my $5 free in-play bet for this Sunday.
I hope that this will be seen and corrected as smoothly and quickly as you have done last time.
Also, aren't tickets for Betting Freeroll tournament's given out for $10 sports bets? I think you may have missed 1 or 2 of those as well... although my main concern is the $5 free bet. Thanks Unibet and moderators!
(I really appreciate how Unibet corrects errors and oversights, but I what I truly wish is that they would not happen after the first time. Don't get me wrong, Unibet to me is one of the top sites for a fair poker experience and one of the best sports books, but I am sorry to say that too many times I've been made to feel like a bother and a complainer. And that's not a good feeling ☹️)
Solved! Go to Solution.
@WileyHack About this freebet i don't know why you just didn't use chat to fix this. Customer service will give you this freebet for sure if you fullfiled all conditions. I had the same problem, wrote an email with screenshot and had freebet in about 2 hours.
I've just received a email asking me to mark this as a solution. What!!!
I ended up contacting live chat after the site started recognizing me as being from some country (can't remember which) that wouldn't let me login from. While I was trying to figure that out I then proceeded to get my account frozen (my fault for having my caps lock on -haha).
I was assured the free bet would be given Monday. Of course this was very unsatisfactory and not at all what the promo promises, I took it for what it was. I was happy to have access to my account again.
Monday came and wepnt and no free bet.
Now you're going to send me emails asking me to "accept a solution"??? What!!!
There hasn't been one and I gave up!
Hey thank-you so very much! In this case you have gone above and beyond! (and just when I had given up all hope...)
Once again Unibet makes things right!