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bladee Rank 10
Rank 10

When I up to the next level to the bingo,I win 25 free spin to the cuddly cuties game...but the problem is I don't play because I don't have 25 free spin in account...I see another player who have this problem is from Romanians player...this game it's not available in this country or what happened? If not,I take something else?? Thanks...

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Unibet Bingo Expert Martin-Unibet
Unibet Bingo Expert

Hi @bladee,

There was an unexpected delay in getting the game approved for the Romanian market. We were not prepared for this, and that is why the free spins were in the loyalty wheel. We apologise for this inconvenience, and will be working on ways to avoid it in the future.

Please let me know if you have not gotten your replacement free spins, and I will take care of it. Smile

Every night should be Bingo night!
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AndreiBN Rank 25
Rank 25

bladee wrote:

When I up to the next level to the bingo,I win 25 free spin to the cuddly cuties game...but the problem is I don't play because I don't have 25 free spin in account...I see another player who have this problem is from Romanians player...this game it's not available in this country or what happened? If not,I take something else?? Thanks...


@bladee About 2 weeks ago Stubbe posted that the game, Cuddly Cuties, should be live in Romania very soon, and for the moment they don't offer to exchange the free spins anymore. They are just waiting for the Romanian authorities to approve the game, and then it'll be added right away.

"When things are bad, it's the best time to reinvent yourself"
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bladee Rank 10
Rank 10

Ok...I understand,but if doesn't work in this country,why she give me free spin in to a game if don't work??? I know this is for all player and it's true,but can not be replace? Because it's not my fault as player and is not true...my question is....if this game don't work before 1 year,I lose this free spins or I will take something else???...thank you

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AndreiBN Rank 25
Rank 25

bladee wrote:

Ok...I understand,but if doesn't work in this country,why she give me free spin in to a game if don't work??? I know this is for all player and it's true,but can not be replace? Because it's not my fault as player and is not true...my question is....if this game don't work before 1 year,I lose this free spins or I will take something else???...thank you


I've noticed that Cuddly Cuties is available now on the romanian market,so hopefully you were able to from yuor freespins Smile

"When things are bad, it's the best time to reinvent yourself"
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Unibet Bingo Expert Martin-Unibet
Unibet Bingo Expert

Hi @bladee,

There was an unexpected delay in getting the game approved for the Romanian market. We were not prepared for this, and that is why the free spins were in the loyalty wheel. We apologise for this inconvenience, and will be working on ways to avoid it in the future.

Please let me know if you have not gotten your replacement free spins, and I will take care of it. Smile

Every night should be Bingo night!
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