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Artemis9 New member
New member

Hello, 

I contact you because I had a free bet (5€) but the money was directly deducted from my account. Is that normal ? 

Thank you in advance

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Community Manager
Community Manager

Hi @Artemis9 and welcome to the community Smile

Our Free bets are set up in such a way that you can use is when you please and without any rules of having to use it first before placing a bet with your own money - this way we ensure the greatest flexibility. We have a little guide here on how to use a Free bet or Profit boost: https://www.unibetcommunity.com/t5/Unibet-how-to-s/How-to-use-a-Free-Bet-or-a-Profit-Boost/m-p/7749#...

Feel free to ask if you have anymore questions Smile

/Jeppe

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1 REPLY
Community Manager
Community Manager

Hi @Artemis9 and welcome to the community Smile

Our Free bets are set up in such a way that you can use is when you please and without any rules of having to use it first before placing a bet with your own money - this way we ensure the greatest flexibility. We have a little guide here on how to use a Free bet or Profit boost: https://www.unibetcommunity.com/t5/Unibet-how-to-s/How-to-use-a-Free-Bet-or-a-Profit-Boost/m-p/7749#...

Feel free to ask if you have anymore questions Smile

/Jeppe

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