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Rank 2
‎04-01-2017 02:57 AM

First deposit bonus, reactivated?

Hey guys Smile

Im an old customer who has decided to come back. Move all my action from Stars and Partypoker.

 

Anyways. I did not complete even 5% of the 200e FDB. 

 

Friend of mine said you would be able to reactivate it. 

Care to help me out? 

Thanks. Heart

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6 REPLIES
Rank 24
‎04-01-2017 03:13 AM

Re: First deposit bonus, reactivated?

You're going to have to wait around 12 hours for answer from support because at this time theyre out of office.

Usually in cases like this they'll make an exception and reactivate your bonus.

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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Rank 2
‎04-01-2017 04:01 AM

Re: First deposit bonus, reactivated?

Sincere thanks to you Smile Ill wait then

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Rank 20
‎04-01-2017 10:15 AM

Re: First deposit bonus, reactivated?

You could also try posting in the 2+2 forum thread for Unibet. The head of Poker reads it most days and still does bonus extensions if you request them. Remember to include you alias.

http://forumserver.twoplustwo.com/28/internet-poker/unibet-official-thread-1452899/index402.html 

Proud member of the "Going to UO London 2017 because Stubbe got drunk and deleted the Betting competition data" club
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Moderator
‎04-01-2017 01:04 PM

Re: First deposit bonus, reactivated?

Welcome to the community, @TraktorT! Happy to hear that you came back to Unibet Smile

The bonus is reactivated now. Usually we don't revive expired bonuses, but my colleague from the poker team made an exception in this case Happy

Solution
Accepted by Stubbe-Unibet (Community Manager)
2 weeks ago
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Rank 2
‎04-01-2017 01:44 PM

Re: First deposit bonus, reactivated?

Hey thanks Smile

 

Awesome to see such a great community and support.

Sadly i dont see my bonus reactivated. Something went wrong?

 

Appreciate it Heart

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Moderator
‎04-01-2017 02:09 PM

Re: First deposit bonus, reactivated?

Thanks for the kind words, @TraktorT! We're so grateful for having members like @Magicadil and @MoreTBC, who are always there to welcome and help everyone Happy

Oh, I forgot to mention - when we revive poker bonuses, it usually takes an hour or two before you see it on your account. I double checked that the bonus is revived and it won't expire before March Smile

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