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Tum Rank 3
Rank 3

So I tried to withdraw some money, and it has been frozen as I need to verify myself.

Screen Shot 2018-08-08 at 19.56.25 copy.pngHowever when I go to the verification page I just get a message that I was verified for a withdrawal for last year and no option to verify myself again.

Screen Shot 2018-08-08 at 20.00.42.png

 

Not quite sure what to do. 

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Moderator
Moderator
Hi @Tum Smile Thanks for notifying us. The approval of your documents didn't trigger the payment automatically, it has now been approved an paid manually. Apologies for that.

/Ray
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Tum Rank 3
Rank 3

No worries, thanks a lot for your help @Ray-Unibet

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