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won free spins in poker tourney


vespanut

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won 20 free spins last week in poker tourney (added to prize pool) pop-up said I would be notified within 48 hours (I think thats what it said) I'm checking Email's, logging in to poker & casino daily but no messages, am I missing something?

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@bosilkov, apologies for the late reply. I don't see that you've won any freespins from a poker tournament. You can read about the 50k Milestone freeroll we had in this thread.

 @sgriff, I found the tournament and have asked my colleague to add the freespins. Will let you know in this thread as soon as I get an update - sorry about the delay!

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  • 2 weeks later...
@sgriff We've been advised that they were in fact added to your account two weeks ago but are expired now as they were never claimed. We're awaiting them to be added again individually by the casino team, but from the email chain it seems we're close :)
Former Community Manager
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@sgriff wrote:

I believe so as it. It states 'Net -ent better gaming'.  The link is https://www.unibet.co.uk/casino/jack-hammer-1.20015  Still can't see the free spins.  Hope this is worth it!


Thanks, we'll have to get in touch with Casino, looks like the free spins expired once again. On a second thought though, this has taken so long, so if you'd like I can instead add a 2 Euro poker ticket to your account, just let me know which one :)

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  • 1 year later...

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