ulfelf Posted April 15, 2020 Share Posted April 15, 2020 And "support" is a jokeNot a single information on website, facebook, messenger, just total silence from companyThe money I had on cach tables is not refunded eitherThink this will be the last drop that makes me leave Unibet. 4 Link to comment Share on other sites More sharing options...
Discoteque Posted April 15, 2020 Share Posted April 15, 2020 same here. Link to comment Share on other sites More sharing options...
mamrot Posted April 15, 2020 Share Posted April 15, 2020 same. Link to comment Share on other sites More sharing options...
Thurddzz Posted April 15, 2020 Share Posted April 15, 2020 @Discoteque wrote: same here.Theyre probably working on it already. Lets wait and see and maybe in a few minutes it will be ok now. 1 Link to comment Share on other sites More sharing options...
McNerd Posted April 15, 2020 Share Posted April 15, 2020 Exactly same here. 6k tournament last 36 players and i was 15 place when this ❤️♥️❤️ started. Bye bye Unibet.. Link to comment Share on other sites More sharing options...
Fetteranton Posted April 15, 2020 Share Posted April 15, 2020 When i talked to customer support, they could not see that there were any problems with the client. "have you tried to restart the client and installing it again?"...... Link to comment Share on other sites More sharing options...
haselnut Posted April 15, 2020 Share Posted April 15, 2020 I wanna play! Link to comment Share on other sites More sharing options...
Ghaleon Posted April 15, 2020 Share Posted April 15, 2020 Same here. Had 6 sng tables running and one in registration. 200€ moneywise. Expecting to be refunded at least that amount. This same happened fro shorter time two days ago for me so maybe unibet servers are unable to handle bigger player pool? Assuming Covid situation had increased volumes. 1 Link to comment Share on other sites More sharing options...
Aivaronis Posted April 15, 2020 Share Posted April 15, 2020 I'm in, all playeers out, don't know what to doo with tournament Link to comment Share on other sites More sharing options...
Tillus Posted April 15, 2020 Share Posted April 15, 2020 where is everyone?i've won 5 tournaments already just stealing the blinds just kidding, raging like mad trying to relogin :waterfall: 7 Link to comment Share on other sites More sharing options...
dandarada Posted April 15, 2020 Share Posted April 15, 2020 wtf Link to comment Share on other sites More sharing options...
raik611 Posted April 15, 2020 Share Posted April 15, 2020 acb6771d-94ee-43da-82ab-57e01da0a96f Link to comment Share on other sites More sharing options...
Matslv96 Posted April 15, 2020 Share Posted April 15, 2020 ø Link to comment Share on other sites More sharing options...
kristof666 Posted April 15, 2020 Share Posted April 15, 2020 dfd4b4d7-8fe4-40c8-9b2b-41ad4c83df63 Link to comment Share on other sites More sharing options...
mathew1982 Posted April 15, 2020 Share Posted April 15, 2020 I had like 100 eur chip equity at 1000 freezeout, 10 eur buy in Iam curious how would they refund me Link to comment Share on other sites More sharing options...
Matslv96 Posted April 15, 2020 Share Posted April 15, 2020 At least PP refund properly.. 1 Link to comment Share on other sites More sharing options...
FreedoM Posted April 15, 2020 Share Posted April 15, 2020 Can we stay calm ffs. You guys realize we aren't in a video game and you can just reload the last save game, in the real world any number of things can go wrong and there is no saved game. So chill out, when everything will get fixed and the Unibet Staff appears i'm sure there will be a thread where you can request a refund. Going mental doesn't help anybody. :happyshy: 6 Link to comment Share on other sites More sharing options...
McNerd Posted April 15, 2020 Share Posted April 15, 2020 b55407f7-080d-4b6b-83fb-ead26ec4a67c Link to comment Share on other sites More sharing options...
bluffy72os Posted April 15, 2020 Share Posted April 15, 2020 what are these things everyone is posting Link to comment Share on other sites More sharing options...
Cassy Posted April 15, 2020 Share Posted April 15, 2020 Well its ok that this might happen sometimes. Id just like a message from someone whats about to happen so I can do sth else w the next few hours not worrying it might continue. Bc calm or not there is money on the line .... 2 Link to comment Share on other sites More sharing options...
MrPair Posted April 15, 2020 Share Posted April 15, 2020 Just chatted with support. Their answer was: " I'm very sorry but there's a temporary technical issue with the poker client, our teams are working on it to fix it as soon as possible. We are very sorry for the inconvenience. Your understanding is appreciated in this matter." When I asked about the timeframe to fix the issue, the reply was: "I can't give an exact time frame, but I can assure you that we are doing our best to get it fixed as soon as possible. " 4 Link to comment Share on other sites More sharing options...
mathew1982 Posted April 15, 2020 Share Posted April 15, 2020 Also i must say, i have mostly very positive experience with unibet support and refunding players, so dont worry guys. 4 Link to comment Share on other sites More sharing options...
ebitdaddy Posted April 15, 2020 Share Posted April 15, 2020 Unlike a lot of people, I was still playing with few others. But it crashed for me too Link to comment Share on other sites More sharing options...
olaf1045 Posted April 15, 2020 Share Posted April 15, 2020 loads of people with same problem Link to comment Share on other sites More sharing options...
kristof666 Posted April 15, 2020 Share Posted April 15, 2020 Have you got any experience in MTT refund policy? I was 4th of 46 in the low leaderboard 5€ bounty tournament; we were almost ITM. I don't think giving back the buy-ins to everyone is a fair compensation... 4 Link to comment Share on other sites More sharing options...
Recommended Posts