Teethgrinder Posted August 16, 2019 Share Posted August 16, 2019 ?Edit by Unibet-Official: Adding the poker tournament cancellation policy:Tournament Cancellation PolicyIn the unfortunate event of a multi-table or Sit & Go tournament being cancelled due to a problem in the Unibet poker software these rules will kick in depending on the state of the tournament:The tournament is canceled before the start:The players will be refunded the tournament buy-in and fee in full including any multi-entries. In case of registration by a ticket, this ticket will be re-credited.The tournament has started but players are not “in the money yet” (reached the prizes):The remaining players will be refunded their fee including re-buy and add-on feesThe player supplied pot is split into two equal pools. The first pool will be distributed equally between all remaining players. The second pool will be distributed between all players in proportion to their chip count.Exception: if the Tournament is a freeroll the added prize pool is divided even if it’s not a player supplied potThe tournament has started and players are “in the money” (have reached the prizes):The remaining players will be refunded their fee including re-buy and add-on feesIf players are not on the final table each player will receive the lowest remaining prize and the rest of the pot is distributed in proportion to their chip countIf players are on final table the prize pool will be redistributed according to the ICM (Independent Chip Model) chop, if they are in the moneyIf the tournament paid out non-monetary values (like tickets, free spins or seats), the prize pool will be converted to regular funds and distributed accordinglyIn the unfortunate event of a HexaPro tournament being cancelled due to a problem in the Unibet poker software these rules will kick in:HexaPro tournament cancellation policy:The fee is returned for all remaining playersAll remaining players receive 10% of the prize poolRemaining prize pool is distributed according to ICM (Independent Chip Model) chopIf cancelled tournament is a bounty tournament then player is given his own bounty value.We reserve the right to alter cancellation payouts or to alter this policy.In case of disputes, Unibet management decision will be final. Link to comment Share on other sites More sharing options...
slmr Posted August 16, 2019 Share Posted August 16, 2019 +1 Link to comment Share on other sites More sharing options...
WuDu Posted August 16, 2019 Share Posted August 16, 2019 Here as well... 2 We're gonna win on so many levels! We're gonna win, win, win. You're gonna get so tired of winning, you're gonna say: "Mr. President please, we don't wanna win anymore, it's too much!" And I'm gonna say: "I'm sorry, we're gonna keep winning because we're gonna make America great again!" Link to comment Share on other sites More sharing options...
jazzyb Posted August 16, 2019 Share Posted August 16, 2019 Looks that way to me. Link to comment Share on other sites More sharing options...
Belgiumburnley Posted August 16, 2019 Share Posted August 16, 2019 Same for me. All the tables are frozen :dissatisfied: Link to comment Share on other sites More sharing options...
radge1 Posted August 16, 2019 Share Posted August 16, 2019 Frozen Link to comment Share on other sites More sharing options...
Ja-z-Polszy Posted August 16, 2019 Share Posted August 16, 2019 :waterfall: Veni,Vidi,Vici Link to comment Share on other sites More sharing options...
TheRaven Posted August 16, 2019 Share Posted August 16, 2019 +1 1 Link to comment Share on other sites More sharing options...
TeddyKGB Posted August 16, 2019 Share Posted August 16, 2019 yep same here. tables crashed and the money got stuck in the frozen tables. Now also the software doesn't open up. Says "unable to identify your location. Access declined. RETRY?" 2 Link to comment Share on other sites More sharing options...
rattas2 Posted August 16, 2019 Share Posted August 16, 2019 Same issue. Link to comment Share on other sites More sharing options...
kwasozlop Posted August 16, 2019 Share Posted August 16, 2019 same here. And that bounty MTT was going pretty well this time :P 1 “Just because you're paranoid doesn't mean they aren't after you.”― Joseph Heller, Catch-22 Link to comment Share on other sites More sharing options...
MaecTpo Posted August 16, 2019 Share Posted August 16, 2019 Link to comment Share on other sites More sharing options...
Rushbie Posted August 16, 2019 Share Posted August 16, 2019 Yea, no connection Link to comment Share on other sites More sharing options...
cris1285 Posted August 16, 2019 Share Posted August 16, 2019 @TeddyKGB wrote: yep same here. tables crashed and the money got stuck in the frozen tables. Now also the software doesn't open up. Says "unable to identify your location. Access declined. RETRY?"You`ll never walk alone... same here. Link to comment Share on other sites More sharing options...
Rushbie Posted August 16, 2019 Share Posted August 16, 2019 @cris1285 wrote: @TeddyKGB wrote: yep same here. tables crashed and the money got stuck in the frozen tables. Now also the software doesn't open up. Says "unable to identify your location. Access declined. RETRY?"You`ll never walk alone... same here. U guys got into registration??DamnBut whatever you were doing, DO NOT FLOOD THE CS!Customer support. They know. The responsible personnels are on it already. Link to comment Share on other sites More sharing options...
Janek Posted August 16, 2019 Share Posted August 16, 2019 +1 Link to comment Share on other sites More sharing options...
fele007 Posted August 16, 2019 Share Posted August 16, 2019 Same issue. Link to comment Share on other sites More sharing options...
radge1 Posted August 16, 2019 Share Posted August 16, 2019 Help us Mr @JeppeL :teardrop: Link to comment Share on other sites More sharing options...
jpazzy Posted August 16, 2019 Share Posted August 16, 2019 same.. and deep in a tournament...-.- Link to comment Share on other sites More sharing options...
lala Posted August 16, 2019 Share Posted August 16, 2019 Same here. I was the the chiplead in a mtt and chiplead in a 10 ang. What happens now? Link to comment Share on other sites More sharing options...
f1v3h34d Posted August 16, 2019 Share Posted August 16, 2019 :waterfall::waterfall::waterfall: Link to comment Share on other sites More sharing options...
sansi Posted August 16, 2019 Share Posted August 16, 2019 same here and in tournament Link to comment Share on other sites More sharing options...
KaunasLietuva Posted August 16, 2019 Share Posted August 16, 2019 Yep Link to comment Share on other sites More sharing options...
Toofunny Posted August 16, 2019 Share Posted August 16, 2019 so f....ng good,5 houers in tournament and wt....hell its now or its unibets lans....wtf Link to comment Share on other sites More sharing options...
linzy Posted August 16, 2019 Share Posted August 16, 2019 pretty sure it everything my bingo has also crashed Link to comment Share on other sites More sharing options...
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