JokerJames95 Posted March 12, 2018 Share Posted March 12, 2018 Hello, I was able to place in the top 3 of the mirror freeroll yesterday receiving a ticket for the UK tour event in Brighton. However it says on my account this ticket expires in 5 hours. Am I automatically registered and does this expiry mean anything? Also I would prefer the Saturday day 1. I queried this with support but the answer wasn't clear so asking again.Thanks,James Link to comment Share on other sites More sharing options...
MoreTBC Posted March 12, 2018 Share Posted March 12, 2018 It's just a placeholder for your live registration. You don't need the actual online ticket. You should get a message on your account or email explaining what to do. Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
JokerJames95 Posted March 12, 2018 Author Share Posted March 12, 2018 Ok, thanks a lot! Link to comment Share on other sites More sharing options...
MoreTBC Posted March 12, 2018 Share Posted March 12, 2018 You should get something like above as a message on the main Unibet site. @JeppeL or @RayL should be able to pass on your 1a to 1b request to the poker team. Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
RayL Posted March 12, 2018 Share Posted March 12, 2018 @JokerJames95, your UK tour package has been postponed to day 1B on Saturday :) Congrats on the package and good luck. Former Community Moderator Link to comment Share on other sites More sharing options...
theMachine Posted March 28, 2018 Share Posted March 28, 2018 WHAT IS THE TYPICAL EXPECTED TIME BETWEEN WINNING A PACKAGE AND RECEIVING CONFIRMATION? Link to comment Share on other sites More sharing options...
RayL Posted March 28, 2018 Share Posted March 28, 2018 @theMachine, there should be an automatic message, if you won a seat only, you get registered automatically for the next tour. If it's a package, you will receive the online confirmation upon winning and the travel money within a few days. Did you win a package and didn't get the confirmation? Would you like me to look into it or is it fust general information you are requesting? :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
theMachine Posted March 28, 2018 Share Posted March 28, 2018 theMachine WON A PACKAGE ON SATURDAY 24/03/18 BUT HAS HAD NO CONFIRMATION SINCE.//CURRENT PROCESS:PLAYER WINS PACKAGEPLAYER RECEIVES TICKETTICKET EXPIRIES???PLAYER RECEIVES CONFIRMATION?HAVING PREVIOUSLY READ POSTS LIKE THIS ONE theMachine IS NOT CONCERNED BY THE EXPIRING TICKET BUT IT WOULD BE MORE REASSURING FOR PLAYERS IF THE EMAIL CONFIRMATION CAME BEFORE THE TICKET EXPIRY OR BETTER COMMUNICATION OF THE GAP / WAITING PERIOD. Link to comment Share on other sites More sharing options...
MoreTBC Posted March 28, 2018 Share Posted March 28, 2018 That message I posted above gets sent to players that win Seat only too. But misleading to say they have a €500 package. Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
RayL Posted March 28, 2018 Share Posted March 28, 2018 CONFIRMATION_LOADING//CONTACTING_POKER_DEPARTMENT// CONFIRMATION_RECEIVED //@theMachine_CONFIRMED_PACKAGE_WON_24/03/18_FOR_Glasgow.Sorry for any confusion theMACHINE, I've sent the feedback to the guy's over at poker as well to maby optimize the feedback message a bit more clearly. :) Former Community Moderator Link to comment Share on other sites More sharing options...
theMachine Posted March 28, 2018 Share Posted March 28, 2018 giphy Link to comment Share on other sites More sharing options...
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