Hello, I was able to place in the top 3 of the mirror freeroll yesterday receiving a ticket for the UK tour event in Brighton. However it says on my account this ticket expires in 5 hours. Am I automatically registered and does this expiry mean anything? Also I would prefer the Saturday day 1. I queried this with support but the answer wasn't clear so asking again.
theMachine WON A PACKAGE ON SATURDAY 24/03/18 BUT HAS HAD NO CONFIRMATION SINCE.
PLAYER WINS PACKAGE
PLAYER RECEIVES TICKET
PLAYER RECEIVES CONFIRMATION?
HAVING PREVIOUSLY READ POSTS LIKE THIS ONE theMachine IS NOT CONCERNED BY THE EXPIRING TICKET BUT IT WOULD BE MORE REASSURING FOR PLAYERS IF THE EMAIL CONFIRMATION CAME BEFORE THE TICKET EXPIRY OR BETTER COMMUNICATION OF THE GAP / WAITING PERIOD.
Sorry for any confusion theMACHINE, I've sent the feedback to the guy's over at poker as well to maby optimize the feedback message a bit more clearly.