Hammerfalls Posted June 14, 2016 Share Posted June 14, 2016 This morning I played some slots and it was fine (no big win, no big loss). In the afternoon, I canj't login to my account anymore. Why do I need to verify my account?Anyway, Live Chat has 29(!) in queue atm. Is this related? Link to comment Share on other sites More sharing options...
BonusPater Posted June 14, 2016 Share Posted June 14, 2016 Rest assured there's nothing wrong with your account.We had some login issues earlier today (lasted about 10 min), which affected all customers. Sorry about the inconvenience. Link to comment Share on other sites More sharing options...
Livertool Posted June 14, 2016 Share Posted June 14, 2016 I have had the same issue for 2-3 days now. But when i press verify my account then it says i dont have to verify my account and i can log in normally :) Link to comment Share on other sites More sharing options...
Powell Posted June 14, 2016 Share Posted June 14, 2016 I usually experience don't wait too much in liva chat about 3-4 minutes Link to comment Share on other sites More sharing options...
BonusPater Posted June 14, 2016 Share Posted June 14, 2016 @Livertool wrote:I have had the same issue for 2-3 days now. But when i press verify my account then it says i dont have to verify my account and i can log in normally :)Do you get an error message? Both yesterday and Sunday we had an issue lasting approx. 10 and 20 minutes respectively. Right now some Belgian customers are having issues accessing the site. Link to comment Share on other sites More sharing options...
Mynona Posted June 14, 2016 Share Posted June 14, 2016 I confirm for the belgian side, i had to try to log in several times before i could get in. First it was blocked on the log in screen, then it said the account was unavailable. Now, its working again :) Link to comment Share on other sites More sharing options...
Andrew Posted June 14, 2016 Share Posted June 14, 2016 These are site-wide things, rather than poker things. So your best bet is to post in the support forum: https://www.unibetcommunity.com/t5/Help-Support-Service/ct-p/gethelp Former head of poker @ Unibet Link to comment Share on other sites More sharing options...
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