L-Oharra Posted September 22, 2020 Share Posted September 22, 2020 I just installed the new software, tried to login client and I suddenly get this: I did not get any message about this and am really not aware of having done anything illegal... Link to comment Share on other sites More sharing options...
FreakyPrince Posted September 22, 2020 Share Posted September 22, 2020 Same here?? :wow: I was playing the UOS-Tournaments, couldn't register a new tournament.. So logged me out, tried to log in again, but i get this message :( Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 22, 2020 Share Posted September 22, 2020 This is nothing to do with the poker client as such. There's an account issue in your country, which is blocking play on all products. It's being worked on. Apologies for the inconvenience! 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
L-Oharra Posted September 22, 2020 Author Share Posted September 22, 2020 Ah ok, so everyone in belgium can't play at this moment? Link to comment Share on other sites More sharing options...
oliilo Posted September 22, 2020 Share Posted September 22, 2020 No I had à cashout possible and it s lost 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 22, 2020 Share Posted September 22, 2020 @L-Oharra, correct. It comes and goes, so you can be lucky to get in and register for a tournament, but you shouldn't log out while playing, as you might not be able to get in again Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
FreakyPrince Posted September 22, 2020 Share Posted September 22, 2020 @Stubbe-Unibet @MoreTBC I asked adrian_NMP in the chat on Ian his twitch about this problem and he said it's for almost every belgian or dutch player this error... He said I need to contact the support because I was stil playing the UOS-tournaments when this error appeared... I was looking to register for another MTT, but this was impossible.. So i tried to Log out and Login again... But then I received that error message... Is it possible to get a refund for my UOS buyins, as I was still playing them, and I was running good, almost close to the bubble :teardrop: Thanks for the support <3 Link to comment Share on other sites More sharing options...
tomaatja Posted September 22, 2020 Share Posted September 22, 2020 I was playing jungle Jane at place 16 at the moment.Place 1 in 50 singularity Link to comment Share on other sites More sharing options...
L-Oharra Posted September 23, 2020 Author Share Posted September 23, 2020 It's fixed now, Thanks. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 23, 2020 Share Posted September 23, 2020 @FreakyPrince, from what I can see, you were only sitting out in the nano? The rest look fine Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
LordOfPoka Posted September 23, 2020 Share Posted September 23, 2020 @Stubbe-Unibet how about the new client promotion?Step 3 and 4 requires to use a mobile device, but the ios app is blocked in Germany.Any solutions? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 23, 2020 Share Posted September 23, 2020 @LordOfPoka, we have got a new and awesome mobile web client (best in the industry ;) ), where you can complete this. Just head to https://www.unibet.com/poker/poker-browser-new on your mobile :) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
LordOfPoka Posted September 24, 2020 Share Posted September 24, 2020 @Stubbe-Unibet If I go to that link of your over the phone, I only get a message "this page is not available for your device" :( Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 24, 2020 Share Posted September 24, 2020 @LordOfPoka sorry about that. Someone needs to tick a simple box, but it's taking some time unfortunately. Hope it'll be done today at least :) 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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