Markopolo Posted November 28, 2018 Share Posted November 28, 2018 Hi Team,my friend tried to install the sowtware on his old PC, however received the below error.Is there a way to have the app installed on his pc?thanks in advance Link to comment Share on other sites More sharing options...
MadAdo Posted November 29, 2018 Share Posted November 29, 2018 @Markopolo check this out:https://www.unibetcommunity.com/t5/General-Poker/Minimum-hardware-requirements/td-p/85190 + also provide Windows version running on 'old' PC ... + some of it's hardware specification ... Link to comment Share on other sites More sharing options...
MadAdo Posted November 29, 2018 Share Posted November 29, 2018 Web-client version has this specification:https://www.unibet.ie/help/gettingstarted/technical-requirements Link to comment Share on other sites More sharing options...
Patric-Unibet Posted November 29, 2018 Share Posted November 29, 2018 Hi,if you receive an error message like this, it means that the system is outdated and not supported.We support Windows 7 and 10 and you need to have a minimum requirement on graphic cards and some other conditions as well, which might change.In this case however it's clear and there is not much we can do from our side, best would be to play in browser in that case.Thanks Link to comment Share on other sites More sharing options...
Patric-Unibet Posted November 30, 2018 Share Posted November 30, 2018 Hey @Markopolo,could you please send us a screenshot of the first two tabs of the dxdiag of the computer?Windows: Run dxdiag and take a screenshot of the first tab and the display tab of the report.https://support.microsoft.com/en-us/instantanswers/b319762b-f281-41b4-b746-d14de804b246/open-and-run-dxdiag.exeWill have a look if the system is really outdated or possibly some other issue.Thanks Link to comment Share on other sites More sharing options...
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